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  #1 (permalink)  
Old 07-03-2008, 14:36
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Unhappy email Address Books

I am unable to create any new address books in my mail accounts. Horde reports 'Unable to create new share. Missing source type'.

I have tried emailing this problem via the problem button but all mail is returned undeliverable

Any ideas?
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Old 07-03-2008, 15:34
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Hello.

Are you on a shared hosting package, or a VPS/Dedicated Server?

So that we can assist you quicker, please provide us with the following information:
  • Your domain
  • Server IP Address
  • Things you may have done to cause the problem
  • Actions you have taken already to try and resolve the problem
Many Thanks
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Old 07-03-2008, 19:05
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Quote:
Originally Posted by lisvane View Post
I am unable to create any new address books in my mail accounts. Horde reports 'Unable to create new share. Missing source type'.

I have tried emailing this problem via the problem button but all mail is returned undeliverable

Any ideas?
You will need to contact our Support Team via our Helpdesk or livechat. Ask them to look into it and they will get it sorted for you.

I'm not able to locate your email address which has this problem so please contact our support team.
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  #4 (permalink)  
Old 07-03-2008, 19:14
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Quote:
Originally Posted by eUK-Thomas View Post
Hello.

Are you on a shared hosting package, or a VPS/Dedicated Server?

So that we can assist you quicker, please provide us with the following information:
  • Your domain
  • Server IP Address
  • Things you may have done to cause the problem
  • Actions you have taken already to try and resolve the problem
Many Thanks
On shared VPS
domain lisvane.me.uk
IP 92.48.68.24
Tried to use the 'problem' button to submit details. However mail kept bouncing back marked undeliverable.

Thanks
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