File permissions and Plesk down (?)

[Paul Image-Machine]

1) Domain Name:
image-machine.com

2) Server Name and IP address:
I don't know how to find the server name, sorry.
91.186.30.8

3) Description of problem:

I have a 'counter' program, which should read a number from, and write an incremented number to, a file called (imaginatively) 'counter' in my 'var' directory. I don't think it's being updated and I suspect access permissions are the cause.

4) Anything you might have done which may have caused the problem:

See 5.

5) Anything you have done already, to try and resolve the problem:
Had a go at pemissions with Plesk, but not sure if I did the right thing, and now I can't run Plesk.

I'd like to know how I should use Plesk to propely set permissions for web (IISweb?) users in circumstances such as this - and I'd be grateful if you could review the permissions on my domain and see if that really is the problem in this case.

Many thanks,

Paul

[Rock]

Hi Paul,
The permissions have been correctly setup on the server. I had manually edited the counter.txt file & changed the digit '1' to '8' within it. But no sooner I browsed your website, the digit got reverted back to '1' I'm now looking into this & will provide you with an alternative; otherwise

[Paul Image-Machine]

Rock, you are TOO kind.

...however, on the other hand...


I... um...


....made the mistake in my code.


Sorry. It's fixed.

[Rock]

Hi Paul... No problems... I'm more than happy to see that your counter is working fine

[DPS Computing]

Ah I see now - this was the other problem! Glad to see it was fixed .