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  #21 (permalink)  
Old 13-11-2008, 12:56
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Update

I registered for Parallels Plesk forums recently and made a post on achieving multihosting/ homing in Plesk. Rather than answering the question the company removed the post and removed the user account without any warning.

I think that if there is a viable alternative to Plesk then you should take it, the control pannel is difficult to use, can't achieve the same as Linux Cpanel, and the company do things like that. To me the company have a very strange way of thinking. If you use their forums you'll find that there are no submit buttons on any pages, the new thread button is hard to find and you have to be logged in to use the so called guest forums. Odd...
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  #22 (permalink)  
Old 13-11-2008, 17:35
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Quote:
Originally Posted by Ninjabear View Post
Update

I registered for Parallels Plesk forums recently and made a post on achieving multihosting/ homing in Plesk. Rather than answering the question the company removed the post and removed the user account without any warning.

I think that if there is a viable alternative to Plesk then you should take it, the control pannel is difficult to use, can't achieve the same as Linux Cpanel, and the company do things like that. To me the company have a very strange way of thinking. If you use their forums you'll find that there are no submit buttons on any pages, the new thread button is hard to find and you have to be logged in to use the so called guest forums. Odd...
Hi,

I'll ask our account manager at Parallels to look into this problem. They should not delete any threads without giving proper justification.

Please let me know the email address you had used to signup on their forum.
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  #23 (permalink)  
Old 13-11-2008, 19:27
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The email is the same as the one I use for Eukhost.
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  #24 (permalink)  
Old 13-11-2008, 21:07
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Quote:
Originally Posted by Ninjabear View Post
The email is the same as the one I use for Eukhost.
Our account manager at Parallels has been informed about this. He will communicate with their Forums manager and get back to me asap.
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  #25 (permalink)  
Old 14-11-2008, 19:58
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Remarkably, I seem to be back on Parallels forums and I've had a reply. At least the topic will stand now for anyone else who wants to know whether multihosting can be done on Plesk.

I've contacted billing[@]eukhost.com to get my hosting transfered across to Linux; I don't actually need ASP anyway. I think it's gone through. Hopefully I'll have all this settled down and working soon.
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  #26 (permalink)  
Old 14-11-2008, 23:27
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Quote:
Originally Posted by Ninjabear View Post
Remarkably, I seem to be back on Parallels forums and I've had a reply. At least the topic will stand now for anyone else who wants to know whether multihosting can be done on Plesk.

I've contacted billing[@]eukhost.com to get my hosting transferred across to Linux; I don't actually need ASP anyway. I think it's gone through. Hopefully I'll have all this settled down and working soon.
Parallels has got good support

Plesk on windows can only improve upto the level of Windows OS itself. We can't expect any control panel on windows to match cpanel on Linux. cPanel is trying to make their windows control panel from last 5 years, they've had limited success with it so far. You need permission of Gates to customize anything on windows.
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  #27 (permalink)  
Old 17-11-2008, 16:50
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I've moved over to Linux as stated but now I can't get any access to ftp. As with Plesk no ftp settings will work. I've tried using the configure ftp client feature in Cpanel. I downloaded the file for my ftp account and loaded it into Core FTP as a test. I received the following error:

WSANO_DATA 11004 Valid name, no data record of requested type.
The requested name is valid and was found in the database, but it does not have the correct associated data being resolved for. The usual example for this is a host name-to-address translation attempt (using gethostbyname or WSAAsyncGetHostByName) which uses the DNS (Domain Name Server). An MX record is returned but no A record—indicating the host itself exists, but is not directly reachable.


Could this be because my name servers are still being configured from my registrar (oneandone) where the domains are?

PS. Normally I use Dreamweaver but thought I'd try Coreftp to troubleshoot.
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  #28 (permalink)  
Old 17-11-2008, 21:16
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Hi,

Please use the IP address of your new cpanel hosting plan for FTP. You won't be able to connect to FTP with your domain name till your domain name starts resolving from the new cpanel server.

You can ask one of our livechat support operator to assist you with this problem as they will correct you if you have misconfigured something in your FTP client.
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  #29 (permalink)  
Old 17-11-2008, 21:27
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Thanks. That's what I thought. I contacted my registrar and they said that the domains take up to 48hrs to propagate through! Will use IP as suggested.
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  #30 (permalink)  
Old 18-11-2008, 11:59
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Quote:
Originally Posted by Ninjabear View Post
Thanks. That's what I thought. I contacted my registrar and they said that the domains take up to 48hrs to propagate through! Will use IP as suggested.
Thats a standard time. Normally (depending on your location) it takes a much shorter time .
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  #31 (permalink)  
Old 22-11-2008, 18:24
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I've set up my forwarding from my registrar and I'm successfully pointing my domains to the right directories and using multihosting which is great.

This is just a quick question. If I go to the file viewer it says that the public_html dir is the root of my main domain, but despite there being an index.php file there, nothing loads up (UK Web Hosting - Windows Linux cPanel Shared Reseller Web Hosting in UK).

I went to add on domains and tried to add the domain and point it to public_html but it wouldn't let me because it was the main domain. So I just need to know what's going on.


(PS Why are my files in both www and public_html?)

EDITED
It's ok, I've found out where the domain is pointing to (the root of public_html not public_html/danielcottrell.co.uk) So just that little q about www and public_html).

Last edited by Ninjabear; 22-11-2008 at 19:36.
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  #32 (permalink)  
Old 23-11-2008, 08:41
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Hi,

www is a symlink of public_html directory. You can upload in www or public_html as you will see same files and folders in both.
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  #33 (permalink)  
Old 23-11-2008, 12:38
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Quote:
Originally Posted by eUKhost.com View Post
Hi,

www is a symlink of public_html directory. You can upload in www or public_html as you will see same files and folders in both.
Everything is sorted out now 100%. Thanks to everyone who helped me on the thread.

Solution

Just to summarise all this for anyone else who chances on this thread.
  • You CAN'T do multihosting, (ie linking 2 domains to different folders on windows shared) using Plesk unless Eukhost configure this for you.
  • You can achieve multihosting under Linux shared hosting on Cpanel using "Add on Domains". You can even forward the domains from a separate registrar.
  • www and public_html are symlinks, meaning that www is like a virtual directory of public_html and so contians the same info.
  • FTP won't work if you've forwarded your domain from a separate registrar and it hasn't gone through yet. Alter the name servers to those at Eukhost or use the IP address and they will work.
  • The host for ftp accounts is ftp.yourdomain.com, found this on the "configure your ftp client" page under "add on domains"

Hope this will help someone.

Last edited by Ninjabear; 23-11-2008 at 13:11.
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  #34 (permalink)  
Old 02-12-2008, 06:03
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Just on the final bullet there, you should generally also be able to use just yourdomain.com as the ftp host.
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