Statistics on Windows Hosting

[jazzy639]

Originally Posted by eUKhost.com

Jack has sorted this so please check and let me know if everything is back to normal or not.

This isnt fixed yet

[jc8654]

I suggest over the weekend you are best using livechat or email to get a faster response to this. The number of support staff is sufficient to cover the need but it is less than the number during the week and as such, response times on the forum decrease.

[eUKhost.com]

Originally Posted by jazzy639

This isnt fixed yet

Williams is working on your ticket right now. He will reply once the problem has been sorted.

[jazzy639]

Originally Posted by jc8654

I suggest over the weekend you are best using livechat or email to get a faster response to this. The number of support staff is sufficient to cover the need but it is less than the number during the week and as such, response times on the forum decrease.

I actually posted here becasue LiveChart retuned an error, something like "Unknown Domain" - but it then started to work about 10 mins later

Thanks Mark for replying

[eUKhost.com]

Originally Posted by jazzy639

I actually posted here becasue LiveChart retuned an error, something like "Unknown Domain" - but it then started to work about 10 mins later

Thanks Mark for replying

He has got this sorted now. let me know if there's any other problem that is left to be sorted.

[jazzy639]

Hi, yes

I STILL cannot send emails from the website. That means potential new customers cannot contact us.... this is very urgent.

Tomorrow is a business day, so would expect much more contact from new customers PLUS the whole website will not operate correctly - errors will appear to customers when emails should be getting sent!!!

This is URGENT and needs sorted ASAP.

Ticket: QZV-20932-729

Thanks Mark

[eUKhost.com]

Originally Posted by jazzy639

Hi, yes

I STILL cannot send emails from the website. That means potential new customers cannot contact us.... this is very urgent.

Tomorrow is a business day, so would expect much more contact from new customers PLUS the whole website will not operate correctly - errors will appear to customers when emails should be getting sent!!!

This is URGENT and needs sorted ASAP.

Ticket: QZV-20932-729

Thanks Mark

This has been sorted now. I have submitted a form on your website and that went through without any errors.

[jazzy639]

Yet more problems.

I am unable to execute some commands due to more permissions errors, also I am no longer in my dedicated pool.

Emails are not working again, I am losing busines...

11:53 working now

While trying to put my website back in a Dedication Application Pool, you have taken my website offline! This is in buisness hours!

Customers were contacting me to say its down, now emails are down.

This should have been done during the night, not happy.

Still Down

still down....

Originally Posted by jazzy639

still down....

dont believe it, still down - was advised it would be 15 mins, that was 50 minutes ago

Messages Merged @ 13:43 BST - eUK-Thomas

[WelshTom]

I understand your frustration, but please make use of the "Edit Post Feature".

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