Drive Replacement on Server1.eukdns.com ( 147.202.42.190 ) - Page 2 - UK Web Hosting | Dedicated Server Windows and Linux VPS Forum

**andrew** · #21 (**permalink**) 29-01-2006, 20:25

I just spoke to someone on MSN support. They advised that though we can now access C-Panel, not to alter anything as they're about to reload that side of things.

I hope that after this drive replacement things should be back to normal. It's only been the last 2 weeks or so that things have been bad and it's probably all HDD related,

Andrew

**arsingaround.com** · #22 (**permalink**) 29-01-2006, 20:56

My website is still down. This is beyond a joke, when will it be fixed?

**StecOnline** · #23 (**permalink**) 29-01-2006, 21:20

At least we do have a contact and are kind of being kept updated.
The last host I used took over a week to reply to e-mails then another 3 to 4 days to sort any problems.

**StecOnline** · #24 (**permalink**) 29-01-2006, 21:30

Just talked to support on msn. says restoring databases NOW.
hope we all back online soon..

**eukrobert** · #25 (**permalink**) 29-01-2006, 21:34

Hello,

Please do not worry all information is being restored on the servers. Computers do break down and HDD failure is quite common.

Unlike many hosts we hold backup files in the event of this problem.

All systems have been restored databases are in the process now.

Thank you for your patience during these issues.

Kind Regards

Robert King
Sales

**Jester** · #26 (**permalink**) 29-01-2006, 21:36

Can I open a can of worms?

I'm sure this website used to say it would give 99.9% uptime...

365 days in a year is 8760 hour per hour.

11 hours downtime / 8760 hours in a year * 100 = 0.125%

100% - 0.125% = 99.875% uptime.

hmmm... now, my maths could be wrong.....

**eukrobert** · #27 (**permalink**) 29-01-2006, 21:41

Hello,

99.9% was based on performance of our servers in 2003. We try our very best to keep to these targets.

When something that is incontrolable such as HDD failure occurs we try our best to get the problem resolved right away.

We do apologise for such problems.

Kind Regards

Robert

**Jester** · #28 (**permalink**) 29-01-2006, 21:45

Yeah, nps mate.

Only winding you up. I've had no problems to date - and this is a first time i've ever had the server go down longer than an hour. - These things happen very rarely and can't be helped I guess :P

I hope you guys are getting double time for working all day on a Sunday. :P

**Jester** · #29 (**permalink**) 29-01-2006, 21:47

... and as i speak.. my website comes back to life

nice one lads

**Lee-Watson** · #30 (**permalink**) 29-01-2006, 21:53

Quote:

Originally Posted by Jester

... and as i speak.. my website comes back to life

nice one lads

Lucky you

**paul161** · #31 (**permalink**) 29-01-2006, 22:14

My web website is still not working correctly

**paul161** · #32 (**permalink**) 29-01-2006, 22:22

Could a member of staff from ukhost post on this forum when they are fixed the problem.
thank

**eUKhost.com** · #33 (**permalink**) 29-01-2006, 22:34

All websites and all services are working fine on the server and everything has been restored on the server as it was before 12 hours.

If you have any questions related to your account then please contact us on livechat.

Regards,
Mark.

**Lee-Watson** · #34 (**permalink**) 29-01-2006, 22:40

My website is still not online

**Lee-Watson** · #35 (**permalink**) 29-01-2006, 22:42

Ah is now

Thankyou

**Fish_n_Things** · #36 (**permalink**) 29-01-2006, 23:05

My website is online, but I had 4 sql databases, and they are all missing when I look in control panel - that means my forums are completely dead.

Could you please tell me what's going on?

**andrew** · #37 (**permalink**) 30-01-2006, 00:54

Hi EUK Admins,

I was wondering when you're likely to put the server back to the GMT timezone? I seem to recall all of my scripts working properly before and now they aren't. Running date at a shell gives me

Code:

Sun Jan 29 19:52:22 CST 2006

which is several hours out as we're running GMT here in the UK.

I asked someone on livechat about it and they informed me that I'd have to go to a dedicated plan as changing the timezone would affect the whole server. You're eUKhost so I would think it fairly expected that we would get a UK timezone without paying for a dedicated service plan!

Could someone please comment,

Andrew

**paul161** · #38 (**permalink**) 30-01-2006, 01:02

My website still not working how it us to

**StecOnline** · #39 (**permalink**) 30-01-2006, 02:50

My website also are still not working..

**Lee-Watson** · #40 (**permalink**) 31-01-2006, 10:54

Right my website is onow not working?

Whats going on now