eUKhost has now launched Windows Shared Hosting & Windows Reseller Hosting with DotNetPanel control panel. DotNetPanel is unique feature-rich solution for simplifying Windows hosting management operations. It manages multiple servers, has robust, scalable and secure architecture, it’s very simple in use and offers unique & competitive features.

Some of the important features of DotNetPanel

Ease of Use
The installation process is quick and easy. You don’t need to spend days to make your control panel work for you!

Security
DotNetPanel uses the most advanced security technologies like asymmetric cryptography, Web Services messages signing and process isolation.

Multi-Server
DotNetPanel is a truly distributed, scalable, n-tier application.

DotNetPanel structure at eUKhost

DotNetPanel is a secure and flexible hosting management solution which supports multiple servers in a cluster. At eUKhost, we have implemented DotNetPanel for Windows Shared hosting & Windows Reseller hosting with Active Directory integration. We have installed individual service on one server and clubbed all other services under DotNetPortal to manage all hosting plans effectively.

The eUKhost structure with specifications of services is listed below:-

How eUKhost’s DotNetPanel Structure works :-

DotNetPanel has 3 separate web applications:

• DNP Web Portal
• DNP Standard Server
• DNP Server

Web Portal - DotNetPanel Web Portal is a control panel interface which works with port 9001; users and resellers can manage user accounts, hosting spaces, web sites, FTP accounts, files etc through this interface.

Standard Server - Standard Server license is a central application of the DotNetPanel system, this helps Portal and DNP server to manage web hosting operations and remote services. It also includes all business logic of the application and maintains DotNetPanel meta-data database. Enterprise Server manages remote servers through SOAP Web Services.

Server - DotNetPanel Server is a non-visual application representing a set of web services and currently hosted in IIS. DotNetPanel Server receives requests from DotNetPanel Enterprise Server and performs all low-level operations (creating web sites, FTP accounts, mail boxes, databases, etc.) on the server.

Fully Managed UK Dedicated Servers.

Ans. Having fully managed dedicated server from eUKhost provides you with the ultimate level of control over your experience. The advantage of having a fully managed dedicated server is that you don’t have to worry about all the work involved in running your own server: applying security patches, backups, compiling all the tools you need, monitoring the server as we will take care of all those aspects. We at eUKhost provide branded server hardware from Dell Computers so that you receive the fastest servers with genuine hardware. With a dedicated server you have access to the full administration console to add domains and class of service levels along with the ability to install and run custom software/applications to meet your individual needs.

Applications/programs one can run on a dedicated server ?
As a user you can run applications/programs of your choice on your dedicated server provided it’s in line with our Terms of Service. You can use your dedicated server for whatever you like – be it developing websites for other people, hosting your business website, reselling hosting or even setting up an online store. Please bear in mind that we are only able to offer support for the server and the applications it is supplied with. We won’t be able to offer support for third party applications/programs installed on the server.

If you are interested in a fully managed eUKhost dedicated server, please contact our sales department for a quote based around your specific needs.

FAQ’s on UK Dedicated servers offered by eUKhost.com

1. Where are your servers based ?
Ans : Our Servers are based in Maidenhead which is 25 miles west of London, UK

2. Which Datacenter in Maidenhead ?
Ans : BlueSquare Data center in Maidenhead.

3. Questions on Data center Connectivity, uplink for each Dedicated Servers.
Ans : In total we have 20,000mbits of network connectivity for our Servers. We have 2 x 10 Gbps uplinks for our data center. Each Server in our data center is setup on 100 Mbps, fully-switched port on an edge switch. Each edge switch is then in turn plugged into two separate aggregation switches at 1gbit, with failover redundancy allowing either 1gbit link to fail.

4. Which ISPs do you use for network connectivity of your Datacenter / Servers?
Ans : Our network transit connections are currently to Level 3, Tiscali, and Deutsche Telekom. We also peer with approximately 150 ISPs at the peering points LINX, XChangePoint, and LoNAP.

5. What Brand of servers/Chassis do you use for the Servers?
Ans : We use only branded Chassis from Dell and we use latest state of the art Intel CPUs for our servers.

6. What types of Hard drives (HDD) do you use and what is the speed of your drives ?
Ans :- We use SATA drives on our servers advertised on our website, all of our SATA drives have a speed of 7200 rpm. We provide SAS drives as well on some of our high configuration servers but for this you will need to contact our Sales Department from our helpdesk to get more details on the available configurations. SAS drives have a speed of 10,000 rpm.

7. What are the RAM specifications?
Ans : Our Servers advertised on our website are equipped with DDR2, ECC, SD RAM.

8. What is your uptime Guarantee for Dedicated servers?
Ans :- We offer 100% network and power uptime guarantee on all our dedicated servers.

9. Where is your Support staff based?
Ans :- Our support operations are managed from 3 different locations. Some staff members are based in the datacenter, some in our office in Durham and the rest of our staff members are based in our office in India.

10. Do you include a backup service with the Dedicated Server Hosting plans?
Ans : We include a 25 GB remote backup space for free of cost with all our dedicated servers but for that you will need to contact us on setup of your server to allow our system admins to login and setup the backup scripts.

11. Do you provide RAID Configurations with your UK Dedicated Servers?
Ans : We offer RAID 1, RAID 5 and RAID 10 options with our dedicated servers. RAID 1 configurations needs 2 identical drives which helps in case of HDD failure. RAID 1 mirrors data on 2 identical drives which allows you to swap drives in case of failure of one drive. RAID 5 configuration needs 3 identical drives. RAID 5 provides data striping at the byte level and also stripe error correction information. This results in excellent performance and good fault tolerance. RAID 10 provides high availability by combining features of RAID 0 and RAID 1. RAID 0 increases performance by striping volume data across multiple disk drives. RAID 1 provides disk mirroring which duplicates data between two disk drives. By combining the features of RAID 0 and RAID 1, RAID 10 provides a second optimization for fault tolerance. RAID 10 option is available on eUK E5420 server only. More information on RAID can be obtained from http://en.wikipedia.org/wiki/RAID

12. What Operating systems do you Support ?
Ans : We Support Debian 4.0, CentOS 5.2, Fedora Core 8/9 and RHEL 5.x, Ubuntu 8.10 and FreeBSD 6.x / 7.x on our Linux Dedicated servers while for Windows Dedicated servers we offer Windows Server 2003 Standard, Windows Server 2003 Enterprise Windows Server 2008 Web edition and Windows Server 2008 Datacenter edition.

13. What control panels do you support on your Dedicated servers ?
Ans :- We offer cPanel/WHM and Plesk Control panel on our Linux Dedicated servers for additional pricing whilst on Windows servers we offer Plesk control panel. You can install any other control panel as per your requirements but we won’t support those control panels. As a part of our managed service we will provide support for OS related problems only if the control panel is not purchased through eUKhost.

14. Is there any money back guarantee on Dedicated servers ?
Ans : We offer 30 day money back guarantee only in case of hardware failure or if the hardware is not as per the advertised specifications. We don’t offer any refunds for software related problems as you should communicate with our support team or the accounts person in charge of your account to get those sorted.

15. Where can I find your TOS ( Terms of Service ) and SLA ( Service Level Agreement ) ?
Ans :- Our TOS is located at http://www.eukhost.com/terms.php and our Dedicated Servers Service Level Agreement is located at http://www.eukhost.com/sla.php

16. Do you offer Load Balanced Servers ?
Ans :- Yes. We do offer Linux Load Balanced servers as well as Windows Load Balanced Servers . We can setup a load balanced cluster using Cisco Load Balancing hardware or using Windows load balancing feature which is inbuilt within the Windows Operating System.

SQL Servers

Looking for high performance SQL Server Hosting? Choose one of eUKhost’s fully managed SQL dedicated servers. Dedicated SQL Servers provide enhanced performance, reliability, and dedicated resources for your application. eUKhost offers a wide range of cost effective SQL Server Hosting solutions to suit the needs of any web business. Try one of our fully managed Dedicated SQL Servers, equipped with Dual Core/Quad Core/ Dual Quad Core Xeon processors, up to 16 GB of RAM and up to 300 GB of fault tolerant SAS disk space. Create unlimited databases, users, packages, SQL jobs, maintenance plans and more.

Microsoft® SQL Server 2000/2005 hosting solutions provide you with the most comprehensive platform for building and deploying database driven applications for an online business. Since Dedicated SQL Servers require intensive resources such as CPU and RAM, each of eUKhost’s SQL Dedicated Servers deliver the ultimate in terms of performance, dependability, and security, coupled with guaranteed uptime, affordable pricing, and round the clock technical support.

Our Dedicated SQL Servers allow a user the privileges to manage the entire SQL Server remotely with SQL Enterprise Manager or via RDP (Remote Desktop Protocol). All SQL Server hosting packages come with round the clock technical support from our Microsoft Certified staff. eUKhost has a dedicated team of Dedicated SQL Server Hosting experts who have sound experience in SQL Hosting administration, optimization, backups, restores, as well as implementation.

With our branded hardware dedicated server configurations, world-class data center and support for Windows Servers, you can be rest assured that your data is being delivered on the most advanced database hosting platform available.

eUKhost also offers custom solutions for your web and SQL Dedicated Server needs. Please contact our Sales Department for a quote based around your specific needs.

If you have a requirement for SQL Server 2005 but cannot afford the costly per-cpu licenses required or quite simply do not want the extra hassle of maintaining SQL databases then why not take advantage of our Windows Web Hosting. We have shared SQL Server 2005 servers and can offer this to all customers who need SQL Server hosting at an much lesser cost than a full dedicated SQL server.

Q. Do You offer load balanced apache servers and mysql dedicated servers?

Ans : Yes. We offer load balanced apache servers (Web Servers) as well as MySQL servers. We are hosting a couple of biggest forums in the world which use multiple apache servers and high configurations quad core xeons for MySQL. Clustering of multiple MySQL servers is expensive but clustering of apache servers is quite simple and the only cost involved in it is for the dedicated servers. Basic dedicated server configurations are available at http://www.eukhost.com/dedicated-server-hosting.php but high configuration quad xeon servers can be setup as per requirement.

Please contact our sales department for custom quote.

For Load Balanced Web servers’ architecture, we will setup 2 or more similar configuration Web Servers which will be behind the Load Balancer. Each Web Server will have a public IP assigned to it as well as a Internal LAN IP. We prefer LAN over VLAN as internal communication of the Web Servers and Database Server(s) can be completely isolated from external traffic. After the implementation of Load Balancing routing rules on the Load Balancer, we configure Firewall rules to allow web traffic on the Web servers to pass trough the Load Balancer. Our Office IP and Customers IP will be the only IPs to have remote access of all Servers. No other IP will be able to access any of the Web Servers or Database Server(s). Load Balancer will take care of equal distribution of traffic on each of the Web Servers and each of your web servers will then pass on SQL queries to the Database Server. Web Servers will allow only inbound connection on port 80, while SQL servers will allow only inbound connection on port 1433 if using MSSQL on the Database Servers or port 3306 if using MySQL on the Database Server. Database Servers will allow incoming SQL queries only from the LAN IP of the Web Servers. Inbuilt TCP / IP firewall settings of Linux 0S (Load Balancer) will be utilized for this setup and this will eliminate any requirement of additional Hardware Firewall. Firewall rules on the Web Servers and Database Servers will be configured using inbuilt IP security Firewall if Windows or TCP/IP based host access control policy if using Linux Servers. We have expertise in setup of such Load Balanced secure clusters and there’s absolutely no reason to be concerned about server security, Load Balanced routing rules or Firewall settings.

We also use some specific Load Balancers procured from Cisco and Juniper for such Load Balanced clusters. We prefer CSS 11000 (Cisco) & Juniper TX2200 for high-end clusters.

Q. All eUKhost dedicated servers are fully managed, What does the server management include?

Ans. All eUKhost Dedicated Servers are fully managed and monitored round the clock. When you purchase a dedicated server from eUKhost, you not only get a server, you get a completely managed dedicated hosting solution. Once you place an order and after the server set-up, our team of Administrators monitor its performance and maintain your server 24×7x365 to ensure that it is always online and performing as per your expectations. All dedicated servers come with an array of server management services executed by our team of dedicated server experts. Server management includes installation and maintenance of a standard software package, security monitoring, backups and technical support. Every dedicated server comes with Apache, MySQL, mail and DNS server pre-installed along with Spam filter and virus-protection for your server. Every dedicated server is fully secured, configured, and customized for your specific business needs. All servers are delivered to you virtually production ready.

Regular updates are also performed on the server in order to make sure you are always running a secure machine, while benefiting from the latest stable versions of the installed programs.

eUKhost server management responsibilities include but are not limited to the following tasks:

* Initial Server Setup.
* Routine server monitoring.
* Server Migration (If applicable).
* Disaster recovery planning and procedures including system and file backup.
* Server backup restoration in the event of a hardware failure.
* Server troubleshooting - We will help you trouble shoot if the server is not performing well.
* Regular maintenance of the operating system (updates & patches).
* Installation of mod_evasive to prevent DDoS Attacks.
* Firewall configuration.

Visit our Managed Servers Information Pages for an overview of the functions performed by our Administrators to ensure your server is maintained in a healthy state at all times.

* Linux Server Management Overview
* Windows Server Management Overview

Need help? eUKhost’s Support is available 24 hours a day, 7 days a week, 365 days a year and each dedicated server comes with server management services at no additional charge.

Q. What are Custom Branded Dedicated Servers?

Ans. Custom Branded Dedicated Servers are basically Dedicated Web Servers, as the name suggests, with “custom” whois information in the IP whois. As an example, please see below for the current eUKhost whois information.

netname: EUKHost-LTD
descr: Server Lan
country: GB
admin-c: PETE3-RIPE
tech-c: PETE3-RIPE
status: ASSIGNED PA
mnt-by: blueconnex-mnt
mnt-routes: blueconnex-mnt
source: RIPE # Filtered

Now, the idea behind Custom Branded Dedicated Web Servers is that we can swap EUKHost-LTD to match your company name. So, I’m sure many of you are now asking “Do I need it?”. For the vast majority of you, the answer is, quite simply, NO. The service of Custom Branded Dedicated Web Servers is mainly a service that would be offered to medium/large web hosting providers. For example, if you are a web hosting provider you may have good reasons for not wanting your customers to know, or easily find out, where your services are located. There is no deception involved here, it’s simple marketing. You don’t want your customers to know that they can get the same service with us directly. This can be for a variety of reasons. Such as, our service offerings may be cheaper than yours, offer more hard disk space, more bandwidth, more support. You have done the hard work by getting the client and it would be unfair for them to switch to us directly. We have no interest in competing directly with our clients or with taking their customers. This is the main reason that we offer Custom Branded Dedicated Servers. Another reason behind Custom Branded Dedicated Servers is the benefit of receiving abuse e-mails directly and not having to have us forward them to you. As an example, one of the websites you are hosting has been compromised and is sending out spam messages. In the current system we will either have to spend time contacting you directly and if we are not able to do so in a timely manner, we may suspend your account. obviously this would have serious implications for your business and may ultimately lose your clients. In this case, Custom Branded Dedicated Servers could prevent this from happening.

Okay, so we have given some example as to who Custom Branded Dedicated Web Servers are useful for. Now, let’s look into the type of client that definitely don’t need Custom Branded Dedicated Servers. If we are not providing the same service as you provide, there is no reason for you to consider custom whois information. Your clients could, in theory, see our name mentioned and then visit our website. If our website is not offering the same services, they will have no reason to consider moving. If you host a forum advising people on the best fishing spots in the UK, your visitors or customers couldn’t care less where your website is hosted from. If it’s a personal hobby site, again, your visitors don’t care where your website is hosted.

There are also some technical limitations involved. It’s not possible to offer Custom Branded Dedicated Servers on a small number of IP addresses. It’s also not possible to rename currently assigned IP address whois information, please keep this in mind. A similar service is not currently available on individual VPS hosting services and it’s not currently possible for shared hosting. Costs can vary and as always subject to RIPE guidelines. Please contact sales@eukhost.com for more information.

100% Uptime Guarantee on mirrored Dedicated Servers

We have specially designed a Dedicated Servers Mirroring solution to provide 100% Uptime Guarantee. You can check detailed information on our Dedicated Server Mirroring solution at http://www.eukhost.com/server-mirroring.php .

We setup 2 servers in 2 different data center buildings to implement Dedicated Servers Mirroring solution. This solution has been deployed by our Research & Development department using FAM and Rsync technology. Your 2 Servers will be setup on 2 different IPs, but the additional IPs added to the Server will be shared between both servers using our VLAN Networking architecture. If one server goes down for some reason then the second server will automatically bind IPs of the first server after downtime of 30 seconds with the first server. We have kept buffer of 30 seconds to avoid unwanted switching of IPs. IPs get switched only after 30 seconds failure in response from the master server.

FAM takes care of flagging a particular file on the master server as soon as a file gets modified, it then sends signal to Rsync and Rsync takes care of copying that particular file to the Slave Server. This method will successfully copy any modified file within fraction of seconds without using any server resources. Your slave server would constantly monitor your master server and it will bind the additional IPs immediately if it fails to get any ping response from the master server for 30 seconds.

Our internal monitoring system will notify our system admins about this failure of master server and we will then investigate and get the problem sorted to bring the setup back to Master -> Slave mode.

You will need to order 2 Dedicated Servers of similar specifications to have such a Server Mirroring solution. You may prefer to have higher specification Dedicated Server for the Master server and lower specification Dedicated Server for the slave server, but we recommend 2 Dedicated Servers of similar specifications for better performance and redundancy.

Complete information on Unmetered bandwidth options offered by eUKhost on Dedicated Servers

Ans. Unmetered Bandwidth means that the dedicated server has part or all of a dedicated connection. Unmetered does not mean infinite however for example an unmetered 10Mbps connection gives a maximum transfer of roughly 3000 GB per month. Our Unmetered Bandwidth Dedicated Servers are available in 10Mbps, 100Mbps and 1000Mbps allotments.

Unmetered Bandwidth Features:-

-> Unmetered, 10, 100 and 1000 Mbps plans
-> No usage or overage charges
-> Fast and Reliable Network
-> Dedicated bandwidth – not shared.

What we offer at eUKhost:-

1. Standard bandwidth (3000 GB/5000 GB/10000 GB) is a 100Mbit port (full duplex) on the server which is connected into a Gbit switch.
2. 10 Mbit Unmetered bandwidth - dedicated, unshared 10Mbit full duplex connection.
3. 100 Mbit Unmetered bandwidth - dedicated, unshared 100Mbit full duplex connection.
4. 1000 Mbit Unmetered bandwidth - dedicated, unshared 1000Mbit full duplex connection.

With our unmetered bandwidth servers, you can be assured of high quality performance backed by our experienced fully managed dedicated hosting staff which will allow you to concentrate solely on the growth of your business.

Q. What operating systems choices do you offer on Dedicated Servers and which control panels are supported ?

:- Following is the list of Operating System choices available on our Dedicated Servers and control panels supported on those.