Q. What is Secure shell access (sshd) for uploading static files with scp.?

Ans. Sshd (Secure Shell Daemon) is the daemon program for SSH. Together these programs replace rlogin and rsh programs, and provide secure encrypted communications between two untrusted hosts over an insecure network. Sshd2 is normally started at boot time from /etc/rc.local or its equivalent. It forks a new daemon for each incoming connection. The forked daemons handle key exchange, encryption, authentication, command execution, and data exchange.

We offer Jailed Shell access on some of our shared hosting servers for users who need Shell access in a shared hosting environment. All of the other shared hosting servers have SSH access disabled for security reasons. For full root SSH access you can consider a VPS hosting plan, Semi Dedicated Server or a Dedicated Server on which you gain full root access, and use SSH freely.

Q. Can I view my website even though my domain’s nameservers haven’t propagated yet?

Ans. Yes, you can view your website even if your domain’s nameservers haven’t propagated yet. This is how you can access the domain -

http://IP-ADDRESS/~username/ (The IP address of the server you are hosted on will be provided to you upon sign-up.)

Generally a new domain name takes about 24 to 48 hours to propagate all over the world wide internet. After the propagation across the Internet has completed, you will then be able to use your domain name.

The first sign that the propagation is nearing completion is when your domain name shows unavailable when performing a WHOIS search. If you view the WHOIS information provided and it shows you as the owner, then your domain name has either completed propagation or will complete within the next day or two. When you yourself are able to point your browser to yourdomain.com and see your web site as well as assuring a few of your friends can do the same, then propagation has completed. To view the status of your domain name check multiple WHOIS searches rather than just one.

Q. What methods of payment can I use to pay for your service?

Ans. We accept payments through most Credit cards & Debit cards like

a) MasterCard
b) Visa
c) American Express
d) Discover
e) Visa Electron
f) Switch / Solo
g) UK Maestro

We also accept payments through payment gateways like Google Checkout, Paypal, Moneybookers & Bank Transfer. You can also pay through Cheque.

Cheque needs to be sent on the name of eukhost LTD and the address to send the cheque is as follows :-
Address : 24, Clarence Street
Bowburn, County Durham
Dh6 5BB, UK

Please ensure to quote any necessary information whilst providing us with a cheque, to help us identify you as a customer.

Bank Transfer payments can be sent to :-
eUKhost LTD
Sort: 30-92-79
Account Number: 03475785
IBAN: GB32LOYD30927903475785
SWIFT: LOYDGB21264

Q. Are there any extra charges involved with using your service? is there any tax applicable?

Ans. There are absolutely no hidden charges/fee involved in using any of our web hosting services. All prices of our web hosting and domain names are available on the website. We do our best to give fair notice of all charges well in advance, and there are no hidden account maintenance or extra payments applied other than the set monthly fee for each account. Every payment that you make for our services are inclusive of all TAXES including VAT.

Q. Do you servers support PHP Nuke?

Ans. We fully support the use of PHP Nuke on our web servers. PHP Nuke is a web based automated news publishing and content management system (a ‘nuke’) based on PHP and MySQL. The system is fully controlled using a web-based user interface. Within cPanel control panel you can have a full install of PHP Nuke in a matter of few minutes. All you need to do is use automated script installer in Fantastico and add your admin name and password and you are up and running in no time.

With eUKhost Web Hosting, you have all of the features needed to use PHP-Nuke and more!

* PHP 5.x
* MySQL database server
* Apache Web server
* Ample storage space and bandwidth
* 24×7 Customer Support

Everything you need for your PHP-Nuke website in our All-Inclusive cPanel Hosting packages with great features, fast and secure web servers, multiple extras and top-notch customer service!

Q. What is Web Hosting?

Ans. If you want to publish your own website, you’ll need to sign up for a “Web hosting service.” Web Hosting is a service to host your website on the Internet. In order to have a website that is available to visitors on the Internet 24 hours a day, 7 days a week, you need a reliable hosting company that can assure that your website is always accessible. The good news is that many web hosting companies have tried their best to keep web hosting prices affordable without sacrificing quality, eUKhost is one of them.

Types of Web Hosting available at eUKhost include :-

cPanel Linux Hosting,
Windows Hosting,
Linux/Windows Reseller Hosting,
VPS Hosting,
Semi Dedicated Servers and
Fully Managed Dedicated Servers.

We offer your business with Affordable UK Web Hosting solutions together with outstanding 24/7 customer support and 99.96% uptime guarantee for the most affordable prices you will find on the web, and even though our prices are low, our server performance is not compromised.

Q. I need my own website? What do I need?

Ans. In order to have your own website, you’ll need a few important things. First of all, you’ll need an Internet address, i.e a domain name, like http://www.mydomain.com; this is how people will find your website on the Internet. Once you’ve found your domain name, you’ll need to order it and then build your website. You can build your website yourself as per your requirements. We provide an easy-to-use tool website builder tool to build your first website which doesn’t require any experience. There is no software to download or install, as it runs in your web browser from our servers. Finally, you’ll need a web hosting service to host your website online and allow people on the Internet to be able to access your new website. You’ll find information on our website on the costs for website builder and our website hosting services.

Do you support custom error pages?

Ans. You can create your own custom error pages for your website with our web hosting service. Custom error pages is a feature which allows you to replace default error messages with the customized ones you create. The default error messages tend to be fairly generic, and not particularly user-friendly, so making custom messages for a site is recommended nowadays. The error can be caused by different things, the most common is the 404 - File Not Found error. So when a user types in the wrong url, or enters incorrect information you can inform them with using nice looking error pages than the plain old ones like 400 Bad request, 401 Authorization Required, 403 Forbidden, 404 Wrong page, 500 Internal Server Error etc.

What should be on a custom error page?
That depends on the error code. For instance information which you can add for someone who gets a 404 error is:

* A suggestion to re-check the spelling
* Links to some of the more important links on the web site
* Your email address so they can mail you if they think there is a problem
* Other contact information - especially if this is a business or organization web site

Q. Do you support Web Easy built websites?

Ans. We do support websites built in Web Easy although, we do not provide any tutorials or support for this product. For building websites we provide a ‘website builder‘ tool as an add-on with our hosting plans. Website Builder runs from our web servers, you can create your website using your web browser on your local computer. With SiteStudio site builder, you need not know anything about FTP, HTML, Telnet, HTTP, or imaging software, if you can surf the Internet, you can build your own professional looking website. You can access the website builder tool at anytime of the day.

Q. Do your Windows Web Hosting plans support ASP and ASP.NET?

Ans. eUKhost supports ASP on all Windows Hosting servers to give you the power you need to create innovative, interactive websites. eUKhost also supports the .NET Environment so that you can create interactive websites and web applications with ease. Supported versions of ASP.NET include v1.1, v2.0, v3.0 and v3.5 on all our Windows Web Hosting services including Windows Shared Hosting, Windows Reseller Hosting, Windows VPS Hosting and Windows Dedicated Server.

Guaranteed ASP.NET Hosting Performance
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