Q. Who would be the registered owner of the domain you offer with your packages? Will I be able to transfer this domain later to another host, or put it into my name? Is this the same if I add a .co.uk address later, will I be the registered owner with nominet, or will eUKhost?

Ans. You are legal owner of the domain name and you will remain the registered owner. You can carry your domain name with you if you decide to cancel the hosting account with us. We will reduce £6 from the hosting fees if you decide to take advantage of our 30 day money back guarantee, as domain registration fees cannot be refunded.

.co.uk domains are registered using your name as the registrant name which cannot be changed easily. Whois information is set to your address by default for .co.uk domains as the domains are not allowed to be registered under our whois info. You can request our billing department to change the whois information once the domain name is registered but the registrant name will remain as the name on the billing account.

Q. Do you allow ODBC connections from external sites to your mysql databases?

Ans. Remote database access can be enabled from your end for your MySQL databases. All you need to do is login into your control panel and add the IP to be allowed from access host in MySQL section of control panel.

The character % can be used a wildcard if you wish to connect to the MySQL server globally. By default only localhost is allowed to connect to the MySQL service.

Q. What’s the uplink and network uptime guarantee on your dedicated server plans?

Ans. Our Dedicated Servers are connected on 100 mbps network and you can host upto 1000 dynamic websites on our dedicated servers. Each Server in our datacenter is setup on 100 Mbps, fully-switched port on an edge switch and the main network of our datacenter is on 2 x 10gbps uplink.

Some of our dedicated server customers get more than 50k visitors per day, but this is only possible on a 100 mbps dedicated pipeline.

We offer 100% network and power uptime guarantee on all our dedicated servers.

Q. What is the port speed of your VPS and Semi Dedicated Servers?

Ans. All our servers are on a 15 gbps network and each server gets minimum 1 gbps connectivity. Every VPS has a 100 Mbps full duplex shared connection. All connections are DDoS protected, to maintain the faster connection speed to each user.

Q. Is there a way to have control of the MX record for a domain? I have one domain that I need to direct to a Windows Exchange Server and so need MX record control on that one. Is this possible?

Ans. If you choose a shared hosting package then you will need to ask our support team to modify MX record entries for your domain name and make them point to your exchange server.

If you wish to edit the MX record settings from your end then you will need to choose a reseller hosting package to control your DNS settings and MX record entries. Resellers get WHM access through which they can manage various functions for all accounts under their main primary account.

Q. Can I Run A Game Server on a VPS Server?

Ans. VPS Hosting is manageable if we host 10 - 15 VPS on each node, but if one VPS starts overloading the node due to a game server application or other similar product, then things can become difficult.

You can browse through game server hosting plans at http://www.eukhost.com/game-server-hosting.php.

This solution is completely dedicated for gaming sites hosted on shared as well as a dedicated platform.

Basic configuration will cost £99 per month. You can take a look at http://www.eukhost.com/dedicated-server-hosting.php for more information on our dedicated servers.

You get full root access on the dedicated servers. Minimum network speed each server gets is 1 gbps so it will be perfect for gaming.

Q. Where can I find an FTP program?

Ans :- Most web publishing programs like Frontpage and Dreamweaver contain built-in FTP capabilities. If you need to find a standalone FTP program, you’ll be able to find some at http://www.download.com/ by searching for “ftp client” or try “WS FTP Pro” from ipswitch.com or www.SmartFTP.com, www.coreftp.com etc.

Here is a short review of Whoiscart and some details of its configuration and installation :

Whoiscart is a great billing software for web hosting companies and resellers.

For a program costing around £20 Our customers had superb support from the whoiscart team. They do offer an install service for extra $12.50, but in fact installation is straightforward as long as you remember the FTP in binary.

Configuration can be a bit tricky if you are new to web hosting and installation of online softwares. Whoiscart support is superb and they provide top class service to let you have a running whoiscart setup.

The cart can be set up to sell web hosting only or link directly into one or more registrar’s account for domain registration.

Account creation in whoiscart is automated, and whoiscart can address multiple WHMs.

Integration with PayPal may be tricky - you must use the primary email address on your PayPal account. However, the problems are minor and one should create a debug file and Sandbox will get everything setup for autocreation.

PayPal’s IPN manual may make you wonder if you are up to it, One should not forget that the notification URL which would be forwarded to paypal should be .php only. If it is .html then change it to .php.

Integration with other payment processors like 2checkout, worldpay or authorize.net is as simple, and you can choose from several and use as many as you want to.

Whoiscart is a well featured program with premium support at a budget price.