Q. Do you accept payments for web hosting services via Moneybookers?

Ans. We gladly accept payments via Moneybookers for all our web hosting services including Dedicated Servers as well. You can fund your moneybookers account with your credit/debit card, or transfer money from your bank account from virtually anywhere in the world. Our Moneybookers account is Merchant Verified. Choose from our wide variety of our web hosting services and directly pay with MoneyBookers.

To pay via Moneybookers, all you need to do is follow these simple instructions:-

1. First place an order from our website.
2. Select Moneybookers payment option on the payment page.
3. You will then be forwarded to Moneybookers secure site to complete the payment.

Even if you do not have a Moneybookers account, you can still place an order. We will forward you to the Moneybookers site after you submit your order, where you can create a new Moneybookers account.

Q. What does Root Access to the server mean ?

Ans. Root Access is an administrator level log-on for a dedicated server, semi dedicated server or a virtual private server. Having root access to the server gives you the ability to take full control of your server. You can then use it for almost anything you wish to including hosting multiple websites, third party software/applications, game servers etc. You can also maintain it as per your preferences.

Please note that not all Hosting packages come with full root access. We provide full root access to clients only on VPS Hosting, Semi Dedicated Servers and Dedicated Servers .

Even if a client opts for a fully managed server, he/she will be given full administrator rights to his server to have total control of the server and the content hosted on it.

How to use Root Access:

* Linux-based Servers: You have to establish an SSH connection to your server using “root” as a username, the root password, and the IP address assigned to your vps/semi dedicated/dedicated server. These login details will be forwarded to you in the Welcome Email after your server is setup. You can use any SSH Client Software (Putty, Secure CRT, etc.) to establish the connection.

* Windows-based Servers: You have to establish a remote desktop connection using “Administrator” as a username, the administrative password, and the IP address assigned to your vps/semi dedicated/dedicated server. These login details will be forwarded to you in the Welcome Email after your server is setup. You can use the Remote Desktop Connection manager provided by Microsoft.

Q. What is Virtuozzo Power Panel?

Virtuozzo Power Panel also known as VZPP is used to manage a VPS efficiently. A user can Restart, Stop, Start, and Fast Stop his/her VPS when an emergency occurs. Using Virtuozzo also helps a user to get better information of his/her VPS such as Change password, File Manager, Resources, System Services, System Processes, Firewall, SSH Connection, Status Changes, QoS Alerts, Action Log, Traffic Log etc.

Virtuozzo Power Panel Features:-

-> Start/Stop VPS: Start, stop, fast stop and restart the VPS.

-> VPS Resource Monitoring: Monitor VPS resource utilization for CPU, system, disk space and disk inodes.

-> VPS Backup/Restore: Back up and restore the VPS from the backup including all system and user files.

-> VPS Repair: Start the VPS in repair mode when a VPS is broken and does not boot.

-> Embedded SSH Client: Connect via integrated SSH client to the VPS.

-> VPS Re-install: Reinstall the VPS from scratch, either saving or discarding existing files.

-> VPS Actions Log: View the VPS actions log to monitor resource shortage alerts and various VPS events

-> VPS Resources: Shows package name, Additional Information, CPU Usage with graphic, System Usage with Graphic, Disk Usage and Network Usage. By pressing the

-> Extended button you will get a more detailed CPU Parameters, Disk Quota, and UBCs.

-> File Manager: Lets you see the files on your VPS.

-> Change Password: You can use this option to change the VPS Password.

-> System Services: Shows the running applications.

-> System Processes: Shows running application/processes. Lets you see CPU%, Mem%, the command and PID.

-> Status Changes: Shows the VPS changes such as restarts, stops, locked, etc.

-> Actions Log: Shows a list of actions, both running and already finished.

-> QoS Alerts: This will be the first thing that is going to tell you when a problem occurs.

How to access Virtuozzo?

VZPP is accessible via 4643 port. For example: If your main VPS node IP 78.129.170.2,

Users can access VZPP in the following manner – https://78.129.170.2:4643

username: root
password: your_current_root_password

Q. What control panel choices do you offer on Dedicated Servers and what are the prices?

Ans. We offer the latest versions of cPanel, Plesk and DotNetPanel control panels with our Dedicated Servers.

*cPanel version 11.17.0
*WHM version 11.15.0
*Plesk Version 9.x
*DotNetPanel 2.8.4

a) Control panel prices on Dedicated Servers are as follows :-

:- cPanel/WHM with Fantastico – £10.00/Month.
:- Plesk 10 Domains License – £5.00/Month.
:- Plesk 30 Domains License – £10.00/Month.
:- Plesk 100 Domains License – £15.00/Month.
:- Plesk Unlimited Domains License – £20.00/Month.
:- DotnetPanel Unlimited Domains – £15.00/Month

Plesk Addons:-
:- Plesk Power Pack – £15.00/Month.
:- Dr. Web Anti Virus – £25.00/Month.

Q. What control panel choices do you offer on Linux/Windows VPS Hosting and what are the prices?

Ans: We offer the latest versions of cPanel and Plesk control panels with our VPS Hosting plans

*cPanel version 11.17.0
*WHM version 11.15.0
*Plesk Version 8.6.0

b) Control panel prices on VPS Hosting are as follows :-

:- cPanel/WHM with Fantastico – £5.00/Month.
:- Plesk 10 Domains License – £2.00/Month.
:- Plesk 30 Domains License – £3.00/Month.
:- Plesk 100 Domains License – £4.00/Month.
:- Plesk Unlimited Domains License – £6.00/Month.

Plesk Addons:-
:- Plesk Power Pack – £3.00/Month.
:- Dr. Web Anti Virus – £4.00/Month.