Money Back and Uptime Guarantees on Hosting?
Q. Do you have Money Back and Uptime Guarantees on your Hosting plans?If yes What if the uptime guarantee is invoked?
Ans. We have a 30-day Money Back Guarantee on all of our hosting services and website builder whereby if you are not happy with the service you are receiving, you can claim a full refund for the service you have purchased.
We also have a 99.95% uptime guarantee on all of our hosting services. We have provided top quality, professional, cheap web hosting for over 6 years now and we improved our uptime guarantee from 99.9% to 99.95% in last 2 years.
If in the unlikely case of the uptime guarantee being invoked, we will issue credit for that particular month depending on the amount of downtime (inaccessibility to your service).
Please note this money back guarantee does not apply for domain names.
