Q. What control panel choices do you offer on Dedicated Servers and what are the prices?

Ans. We offer the latest versions of cPanel and Plesk control panels with our Dedicated Servers.

a) Control panel prices on Dedicated Servers are as follows :-

:- cPanel/WHM with Fantastico - £20.00/Month.
:- Plesk 30 Domains License - £8.00/Month.
:- Plesk 100 Domains License - £15.00/Month.
:- Plesk Unlimited Domains License - £20.00/Month.

Plesk Addons:-
:- Plesk Power Pack - £15.00/Month.
:- Dr. Web Anti Virus - £25.00/Month.

Q. What control panel choices do you offer on Linux/Windows VPS Hosting and what are the prices?

Ans: We offer the latest versions of cPanel and Plesk control panels with our VPS Hosting plans

*cPanel version 11.17.0
*WHM version 11.15.0
*Plesk Version 8.5.0

b) Control panel prices on VPS Hosting are as follows :-

:- cPanel/WHM with Fantastico - £5.00/Month.
:- Plesk 30 Domains License - £2.00/Month.
:- Plesk 100 Domains License - £4.00/Month.
:- Plesk Unlimited Domains License - £6.00/Month.

Plesk Addons:-
:- Plesk Power Pack - £3.00/Month.
:- Dr. Web Anti Virus - £4.00/Month.

Addon domain Vs Parked domain

Addon domain:

Addon domains can be added to your hosting account as an upgrade. They allow you to have more than one independent website sharing the resources of your hosting account. Addon domains hosting is similar to virtualization. You can host multiple domains or multiple websites on a single account which are basically setup as sub domains on the main domain but the domains you add as a addon domain gets parked on top of the subdomain. You can see website of the sub domain when you type your addon domain in browser by the URL never changes as it continues with addon domain in the browser.

Parked domain:

You can have multiple domain names pointing to your site. This is a great way to increase your online visibility. Parked domain on main domain shows website of the main domain. Similarly parked domain on the subdomain would show website of subdomain. Domain which is parked on subdomain is called addon domain.

Apache configuration needs to know what directory to call when someone opens a particular website in the browser and in case of addon domains, it will load the subdomain. Your addon domain is added as an alias for that subdomain.

From a user perspective, an addon domain functions just like any other domain. You can register and set up an addon domain under your existing hosting account. So when your visitors type “http://www.yourdomain.com” in their browser, they will be transported to the new site. The difference between a parked domain and an addon domain from a web user’s perspective is that with a parked domain the URL in the address bar will change to the physical location of the page as the page loads. For example, if you type http://www.abc.com, that domain won’t remain in the browser address bar, but will change to “http://www.domain.com/abc/index.html” as soon as the page is displayed.

Q. How do I setup my accounts once a reseller?

Ans. After you sign up for a Reseller Hosting plan, you will get your own reseller interface called Web Host Manager (WHM). This panel will allow you to manage all aspects of your accounts in real time, 24 hours a day. You can login into your WHM using your login and password. After entering the WHM interface, you can create accounts by clicking on the “create an account” icon.

Q. How do I password protect directories?

Ans. To password protect a folder/directory, follow these steps in cPanel:

1. Login to your control panel using your account username/password at http://yourdomain.com/cpanel

2. Click on “Password Protection” under Services

3. Browse to the folder in which you want to restrict access

4. Click on the name of the folder

5. It will present you with a form. It has two parts and you have to submit them both separately:

a) Allow access only to authorized users
[ ] Directory requires a password to access
Check the above box.
and Protected Resource Name: [ ] (enter a generic name of the protection such as “My Protected Folder”)

Submit and it will protect it. Now step (b) for adding username/password. Browse to the same form and

b) Add/modify authorized user
and enter the username/password and save it.

Q. Do you allow ODBC connections from external sites to your mysql databases?

Ans. Remote database access can be enabled from your end for your MySQL databases. All you need to do is login into your control panel and add the IP to be allowed from access host in MySQL section of control panel.

The character % can be used a wildcard if you wish to connect to the MySQL server globally. By default only localhost is allowed to connect to the MySQL service.

Q. Can I set permissions for individual folders ?

Ans : Yes, you can set permissions for the folders using the File Manager feature in the hosting control panel if you are using a Windows hosting account. If your account is on a cPanel server, then you can do the same from the file manager in your cPanel control panel.

Q. Is it possible to install additional perl libraries via cPanel?

Ans. If you are on shared hosting or reseller hosting, then you cannot install these perl libraries at your end. You can only install perl modules from your end if you are on a dedicated server or a VPS. If you want, we can install additional perl modules as per your request. All you need to do is open a support ticket or contact our livechat support and we will get this done for you.

Q. I want to run two or more websites which would have their own individual control panel? Do you have any hosting plan which I can use in this case.

Ans. Our Reseller Hosting and VPS Hosting plans would be perfect for your requirement. You can setup unlimited accounts with individual control panel access under reseller and VPS plan. All of our VPS Hosting and Reseller Hosting plans are installed with cPanel and WHM. WHM allows you to add, create and manage unlimited number of accounts, and hence you can have multiple sites with their dedicated control panel access.

Q. How do i upload my site, made with Dreamweaver? How do i get my e-mail redirected?

Ans. We will provide you with the FTP login once you signup. You can use those details to upload your website. Make sure that you upload your contents inside the public_html directory once you signup and connect using FTP login information. You can setup email redirection from your control panel. You will get those details with the welcome email. You can also take a look at http://www.eukhost.com/support/ to learn more about cPanel control panel.