Q. Can I Run A Game Server on a VPS Server?

Ans. VPS Hosting is manageable if we host 10 - 15 VPS on each node, but if one VPS starts overloading the node due to a game server application or other similar product, then things can become difficult.

You can browse through game server hosting plans at http://www.eukhost.com/game-server-hosting.php.

This solution is completely dedicated for gaming sites hosted on shared as well as a dedicated platform.

Basic configuration will cost £99 per month. You can take a look at http://www.eukhost.com/dedicated-server-hosting.php for more information on our dedicated servers.

You get full root access on the dedicated servers. Minimum network speed each server gets is 1 gbps so it will be perfect for gaming.

Q. Do you offer Co-location service? If yes then are the co-located servers fully managed like your dedicated server plans?

Ans. We can quote on this, but a co-located server is an unmanaged solution. We would simply provide a network connection and the rack space itself - you would be responsible for:
1) Sourcing hardware to install
2) Providing a router/firewall
3) Fixing the hardware if it failed 24/7
4) Providing the ability to reboot hardware
5) Things like inserting CDs, using KVMoIP
6) Providing a switch, graphing bandwidth
7) Monitoring your servers

We do not offer management service for co-located servers. You will need to have your staff member or yourself to take care of any hardware or software problems for your server. We offer only reboot and rack space for co-location servers.

If you are interested in this then let us know how much would be your bandwidth requirement for co-located servers. Our dedicated servers are a better option in comparison with co-location as our dedicated servers are fully managed servers with 24×7 phone support, live chat support and help desk.

Q. Do your servers support Ruby on Rails framework? How do I go about with the installation of Ruby on Rails?

Ans. We have started supporting Ruby on Rails on all our servers and we have managed to understand its working completely as it seems to be a new trend in the web hosting industry. About the installation, Ruby on Rails is already installed on our new servers. So if you have recently setup your website with us your account should be on one of our new servers with Ruby on Rails already installed. You can also refer to this Ruby on Rails installation guide for more information on Installation of Ruby on Rails.

Q. In which datacenter are your servers located?

Ans. We have our Servers in the BlueSquare datacenter in Maidenhead and the security of the network along with the quality is much better than any other datacenter in the world. You can check the ping statistics for some of our servers 87.117.200.71, 87.117.201.114, 87.117.234.234

We have 2 x 10 Gbps uplinks for our Datacenter. All servers have 100 Mbps Nic card and they are connected to 1 Gbps switch. We have multiple network backups to ensure 100% network uptime.

More information on features and facilities in our datacenter is available at eUKhost Datacenter

Q. Are the servers UK based or US based?

Ans. All our new servers are located in UK. Our old servers were located in Hurricane Electric Datacenter in US. All new servers since January 2006 have been setup in our Maidenhead Based Datacenter.

All hosting plans including VPS Hosting and Dedicated Servers are now setup in our Maidenhead based datacenter. Most of our US based servers have now been moved in UK but we will continue to keep some of our Backup servers in USA as we keep multiple backups of our servers in both countries.