Archive for Domain Names

Configuring a Subdomain to a Different IP Address

In this tutorial we are going to learn how to configure a subdomain to a different IP address through the WHM control panel. Usually, it is mostly used by the online websites having a shopping cart.

For example: If example.com is you main site hosted on server “ABC” and the shopping cart “shop” is hosted on the server “XYZ”, and if you wish to show example.com is also hosted on the dedicated server “XYZ”, you will need to setup a subdomain pointing to a separate IP address.

Requirements for Setting up a Subdomain to a Different IP Address:

  • Cpanel Control Panel Access
  • WHM Access
  • Different IP Address or Hostname

Step 1: Log in to your WHM control panel. In the left pane, under the DNS Fuctions, click on the Edit DNS Zone option as shown in the image below.

DNS Functions

Step 2: Now, scroll the page and come to the section “Add New Entries Below this Line”. Here we are going to “Add the A Record”. In order to create a new A record, type “shop” in the first box under the “Add New Entries Below this Line”. From the dropdown menu select “A” as record type. Once you select the A record it will show another box infront of the drop down menu. Enter the IP Address or hostname to in order to mask/point it. (See image below)

Configuring a Subdomain to a Different IP Address

Step 3: Make sure that subdomain with similar name doesn’t exists in the users account or the mask will not work as it should.

Unable to create sub domains

There isn’t any restriction set by us on creating sub domains in your web hosting UK account. If you are unable to create sub-domains, there is a possibility that your domain name isn’t pointing to the name servers provided to you in the welcome email sent. It may be possible that the propagation of name servers is yet to be completed. In that case, you must wait for 24 – 72 hours until the propagation gets completed and then retry creating the sub domains.


You can alternately check whether the domain has successfully propagated by using the following simple steps :


Step 1 : Access the Command prompt on your local machine (You may run cmd on Windows to access the DOS or Command prompt )

Step 2 : Run the below command

TRACERT yourdomainname.com

You should be able to see a similar screen as shown below :


Step 3 : Check whether the IP displayed is the same as the one that is provided to you in the Welcome email, then it clear that the domain has been successfully propagated and pointing to Eukhost’s name-servers. Then, you can proceed with adding sub-domains to your account. But, if the IP displayed does not match, then you must wait until the propagation process is over.

If you need any assistance with creating sub-domains, please contact our Technical Support Department either via. Live Chat or send an email to support[@]eukhost.com describing the issue and your requirements.

FAQ’s about Domain Name Registration

The process of registering a domain name is fairly simple. You simply need to have a credit card and an access to the internet and within no time you can get a domain registered for yourself.

But, before you proceed with it, you must take care of certain aspects in prior.

How to Register a Domain Name ?

You can refer to the following link to learn the detailed procedure of registering a domain name : How to Register a Domain Name

How to Transfer a Domain Name ?

If you have an existing domain and wish to transfer it under our registry, you may please refer the following link to known the transfer process : Transferring Domain name

Can I register a trademarked domain name ?

First of all you would not be able to find such a domain name for registration as it would already be registered with the particular company. But if you do find such a domain, you can indeed go ahead registering it.

It is completely your choice and we would not take any responsibility of you getting caught in a trademark violation.

How to Renew a Domain Name ?

You would get a detailed information about renewing an existing domain here : How to Renew a Domain Name

If you need any assistance with domain registration or renewal, you may please contact our Billing Department either via. Live Chat or send an email to billing[@]eukhost.com clearing describing your requirements.

web hosting uk

General Web Hosting FAQ’s

In whose name you register domains?

All domains registered with us are under the name of the clients.

Why is my domain not working?

If you registered your domain with us recently, then maybe the DNS are not propagated completely. The registered domain normally becomes available after 24 hours after the registration. If you have registered the domain with other registrar, you will need to change the DNS with the one’s provided by us and wait for it to get fully propagate. DNS propagation usually takes 12-24 hours.

What are your DNS?

Following is the example of our DNS:
ns1. eukdns.com
ns2. eukdns.com

Can you help me to migrate my current website from existing hosting provider?

Yes, if you decide to move your website to eUKhost, just make sure you have WHM/cPanel, Plesk or DotNetPanel control panel with your existing web host, so that we can migrate your site on our servers.

What is the maximum file size I can upload to your server?

The default maximum file size you can upload on the server is 2MB. Uploading the file size more than 2 MB may cause performance issues.

What are the Permissions CHMOD?

Permissions CHMOD are the access rights, the attributes of a file or directory, which indicates a server who can do what with the corresponding file or directory. Generally, permissions CHMOD determine actions such as reading, writing or execution to a file or directory.

Does your hosting allows websites at “https” protocol?

In order to get your site on https protocol, you can order a shared as well as a dedicated SSL certificate from us, using it you can connect your website via an encrypted protocol SSL “https”.

Do you have any PHP modules URL installed?

Yes, we have installed a PHP module cURL, on all of our servers.

Does your hosting supports a modular program that is PHP function include () include_once ()?

Yes, eUKhost service supports the modularity of programs and functions include () and all others like it possible to write programs of the blocks, which provides a more convenient work with the programs. These functions will work completely in all programming languages that are installed on our servers from PHP to C++.

How To Secure a Domain Name ?

Finding the most suitable domain name for a business and registering it is a part of the general procedures. But what most individuals aren’t aware is about securing a domain name. One cannot simply sit back and relax, instead one should go a step further and secure your domain name as well.

The domain is your/business identity over the Internet, hence taking every measure to safeguard it must be a primary concern.

You can secure your domain name in few simple steps:

Step 1 : Go to a domain registration section of the website : Domain Checker. There you can find the charges you need to pay for registering your domain depending on the extension.

Step 2 : Once you have fixed upon the domain externsion, you can type the desired domain name in the empty box and select the extension i.e. .com, .co.uk, .net, .org, .biz, .info etc. Hit the Lookup button. If it is already registered, you would get a notification saying “The entered domain name is already registered”. In that case, you may either try searching with a different extension or try a different domain name entirely and repeat the procedure until you get a notification saying “The domain is available”.

Step 3 : If you intend to get a hosting as well, click the link that says “[No Hosting! Click to Add]” Once in, you can choose the desired hosting package. Whereas if you don’t wish to order a hosting account, you can update your desired nameservers in the columns provided below.

Step 4 : Select the tenure for which you wish to register the domain. You have options starting from an year to a maximum of ten years based on the domain extension you choose. Then hit the “Order now” tab. On the same page below the domain name you have an option to select whether you want to make the domain private for making is more secure. Choosing the option of ID protection would hide your contact information from viewers. There is a per year change of £ 6 GBP incurred to keep the domain details hidden. Then hit the “Checkout” tab.

Step 5 : The domain gets registered under your name as soon as the payment is received. Once you update the DNS (Domain Name Servers) records your website would be ready to use within sometime.

You can even register multiple at a time. Simply follow the above procedure and hit the checkout button once all your desired domains are in the shopping cart.

If you are a user who has an active domain which is registered with Eukhost and wishes to have your details protected, you must send an email from your registered email address to billing[@]eukhost.com. Once you make a payment of £ 6 GBP you too can activate the domain privacy settings.

All the domains are registered under ICANN – Internet Corporation for Assigned Names and Numbers Registry or Nominet – The UK Head Registry depending on the TLD’s you select which holds the governing and administrative rights and the details of the domains names and their IP addresses.

Transferring a website from 123-Reg

Here you will find all the relevant information you will need to transfer your website from 123-Reg to any of the eUKhost servers.

Transferring domain name(s) from 123-Reg

Most people are really concerned when transferring domain names, but to be honest, the process is really simple, so there is nothing to worry about.

If you however, wish to keep your domain management via 123-Reg, you can simply update your domain nameservers, so that your domain will point to your hosting plan with eUKhost.

An example of some eUKhost nameservers are as follows:

ns1.eukhost.com
ns2.eukhost.com

These nameservers are primarily examples, and should not be used unless specifically stated.

Nameserver change instructions:

You will not be required to change any of the IP addresses in the 123-Reg’ control panel

Transferring your website from 123-Reg

Transferring your website from 123-Reg is really simple! You can either ask our support team, and they will be able to transfer your existing website(s) over, or you can do the process manually by following the instructions below:

1) Login to the FTP account on your 123-Reg hosting account

2) Select the files you wish to transfer

3) Drag the files onto an appropriate folder onto your computer

4) Login to your eUKhost FTP account (These details will be provided to you upon signup)

5) Drag all of the files from your computer to either the public_html folder (for linux shared cpanel hosting plans), or www (for windows shared hosting plans).

Please note: This does not transfer any of your MySQL databases, e-mail accounts etc. If you have any of these you wish to restore, you will need to restore them via cPanel on the eUKhost server – however, eUKhost will be happy to assist you in any way possible to help you get on your feet.

Addon domain Vs Parked domain

Addon domain Vs Parked domain

Addon domain:

Addon domains can be added to your hosting account as an additional feature. They allow you to have more than one independent website sharing the resources of your hosting account.  You can host multiple domains or multiple websites on a single account which are basically setup as sub domains on the main domain but the domains you add as a addon domain gets parked on top of the subdomain. You can see website of the sub domain when you type your addon domain in browser by the URL never changes as it continues with addon domain in the browser.

Parked domain:

You can have multiple domain names pointing to your site. This is a great way to increase your online visibility. Parked domain on main domain shows website of the main domain. Similarly parked domain on the subdomain would show website of subdomain. Domain which is parked on subdomain is called addon domain.

Apache configuration needs to know what directory to call when someone opens a particular website in the browser and in case of addon domains, it will load the subdomain. Your addon domain is added as an alias for that subdomain.

From a user perspective, an addon domain functions just like any other domain. You can register and set up an addon domain under your existing web hosting account. So when your visitors type “http://www.yourdomain.com” in their browser, they will be transported to the new site. The difference between a parked domain and an addon domain from a web user’s perspective is that with a parked domain the URL in the address bar will change to the physical location of the page as the page loads. For example, if you type http://www.abc.com, that domain won’t remain in the browser address bar, but will change to “http://www.domain.com/abc/index.html” as soon as the page is displayed.

Domain Propagation

Q. What is domain propagation?

Ans. Domain Propagation is the period of time, or delay, involved in sending your domain’s address information to all the other name servers in the world. Name servers intentionally keep track of addresses for domains in their memory for a specific period of time which is defined by the administrator of the name server. This speeds up the process of looking up an address for a domain name. Unfortunately this “cached” information also stays in the name servers when it has been changed at the source of the original information (the domain’s registrar).

Name servers refresh themselves from once an hour to once a day. Generally 2-3 days time is a good estimate when a domain’s DNS information is changed at the domain registrar, after which everyone in the world can see the change.

Setting quotas on multi-hosted domains?

Q. How do I set quotas on multi-hosted domains?

Ans. The quota can only be set for email accounts or the entire hosting account. With shared hosting, multi-hosted domains share the disk and bandwidth of the account as they are part of one account. If you wish to setup proper quotas for domains, you will need to upgrade to a Reseller Hosting, VPS Hosting or Dedicated Server Hosting, where you can create separate hosting accounts with their own quotas, and independent control panel.

Domain Registration terms and conditions

Q. Who would be the registered owner of the domain you offer with your packages? Will I be able to transfer this domain later to another host, or put it into my name? Is this the same if I add a .co.uk address later, will I be the registered owner with nominet, or will eUKhost?

Ans. You are legal owner of the domain name and you will remain the registered owner. You can carry your domain name with you if you decide to cancel the hosting account with us. We will reduce £7.49 from the hosting fees if you decide to take advantage of our 30 day money back guarantee, as domain registration fees cannot be refunded.

.co.uk domains are registered using your name as the registrant name which cannot be changed easily. Whois information is set to your address by default for .co.uk domains as the domains are not allowed to be registered under our whois info. You can request our billing department to change the whois information once the domain name is registered but the registrant name will remain as the name on the billing account.

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