How To Configure Your MX Records to point to Gmail ?

Inorder to use gmail as your primary email provider for your business website, you are required to get registered with Google Apps. Once done, you must make amendments to the MX records set for your website inorder to use Gmail for business communications.

If you use any of our Linux based cheap hosting UK servers with a cPanel, you’d find an option titled ‘MX Entry‘ in the panel. From there, you can clear all the MX record entries and populate them with the Google Apps Mail MX records as listed below :

Following is a step-by-step procedure to change MX Records and point them to Google Mail :

Step 1 : In cPanel look for the option MX Entry and click it

Step 2 : Select Remote Mail Exchanger

Step 3 : Hit the Change button

Step 4 : In the ‘Add New Record‘ area you must make the following entries with the stated priorities :

This concludes the configuration of MX records to point to Google. It may take 24-48 hours for the propagation.

If you encounter an issue with emails, you may contact our Support Department by either means ie. via. Live Chat or via. Ticketing System. We would be glad to assist you with sorting the issues.

How to install the Zimbra Outlook Connector (ZCO) ?

Here is a step-by-step procedure to install as well as configure Zimbra Outlook Connector. This Zimbra app. helps you to automatically synchronize every information ie. emails, contacts, calendars etc. into your Zimbra account. It supports Outlook 2003, 2007 and 2010 as well.

Customers may download the latest Zimbra Outlook Connector (ZCO) from the Admin UI present on the Downloads page.

Once the installation initiates, an install Setup wizard screen would appear :

Click the “Next” tab where you would be prompted a license agreement page. By default, the selection is set to “I do not accept the terms in the License Agreement” :

You must choose the “I accept” option to proceed further :

Then, select the “Next” tab to start installing the application. Clicking on “next” will install the connector proper. As the Zimbra Outlook Connector supports Outlook 2003, 2007 and 2010, the connector would not install any previous version (such as 2002).

Incase you have a unsupported version, you’d be shown an error :

Our email servers support all outlook clients. You need to install the compatible outlook versions on your local machines. If the requirements match with the criteria of ZCO, you would be able to see :

This completes the Zimbra Outlook Connector, you should now click the “Close” tab.

Since the ZCO is installed, you must now configure Outlook to establish a connection with the Zimbra Server. With the launch of Outlook 2003, you would be prompted by the new software to configure the Zimbra account with the below box :

Here you must populate the Server Name field with the name of your mail server that hosts your Zimbra account. Inorder to confirm your mail server, you might want to login to your Zimbra account. Once logged-in, look the address-bar of your browser. The server name would be the suffix to “https://” and the prefix to “.com”

Here as you can see, here the server address is: mail.yourdomain.com:

If you do not have an SSL, the server port would be 80, whereas if you have an SSL the port should be changed to 443. Populate the email address and your password to proceed further.

On clicking the “OK” tab, your account would be configured and the Outlook would start synchronization with the Zimbra server. You probably might not view your emails appear instantly, as it would take some time to fetch your emails, contacts and calendars into Outlook. Though, you can view the progress in the progress bar :

On completion of the synchronization, you’d be set to go. Outlook would now automatically synchronize your contacts, calendars, and email with the Zimbra web client.

Q. How can I avoid receiving unsolicited e-mail messages?

Ans. There are many ways you can avoid unsolicited e-mail messages (spam), but here are some of the most effective ways.

When you create your e-mail address, ensure that it isn’t predictable. Having an e-mail address such as webmaster@yourdomain.com can make it easier for spammers to send you these unsolicited e-mail messages. Another way you could try and avoid spam is by never publicly submitting your e-mail address online etc. If you post your e-mail on your website, bulletin boards etc, spam bots can easily find your e-mail, and you’ll instantly be added to a spam list.

If you need to provide a method of online contact for your website visitors, use a contact form rather than publishing your e-mail address.

Usually, it’s always best if you have two e-mail addresses. When you sign up for a service which requires you to submit your e-mail, and if you aren’t too sure on how their e-mail policy operates, you can submit them a second e-mail address to them, which will ensure that your primary mailbox remains spam-free. Remember, if at a later stage you feel you can trust the company you have submitted your secondary e-mail address to, you can always change it back to your primary mailbox.

Catchall Setting: Never turn on Catchall option from the control panel as this option allows spammers to spam your catchall account with multiple spams and it also allows them to use any random email address on your domain name as reply-to & Sender email address in their spams. Many mail servers verify sender address before accepting any emails by sending a hello! message on the sender address and if they get ok! reply then the email is delivered to the recipient. You will then start getting multiple email delivery failure notifications on regular basis as a random email address on your domain name was included as reply-to / error-to / sender address by the spammers. If you see catchall setting enabled for your account by default then remember to reset it and make it send all catchall emails to “:fail:” ( without quotes ). This setting will not allow spammers to use your domain name in the spamming scripts.

One of the more important ways to prevent spam is by having spam protection on the server. All eUKhost Linux cPanel hosting servers as well as DotNetPanel Windows Hosting Servers come with SpamAssassin, which is very effective at identifying spam e-mail messages, and removing them before they reach your mailbox.

Q. What is your email use policy?

Ans. We do not allow sending of unsolicited bulk emails or commercial information over the Internet. Bulk e-mailing creates problem for our network resulting in blacklisting of our IPs addresses and subnet.

We reserve the right to suspend a server or an account of a customer in the event of bulk transmissions of unsolicited emails via the customer’s server or account and/or advertising products or services provided by the customer or by one of the customer’s accounts.

If your server, one of the accounts on your server, or IP range(s) associated with your server are found to have been listed on any of the RBL lists provided by SPAM blocking organizations, we will take action in having these listings removed by allowing you 24 hours time to rectify the sending source on the server. Full cooperation is expected from the customer in having these listings removed, as to prevent any of the above mentioned unpleasant actions.

we have set a limit of 200 outgoing emails per hour on shared hosting and reseller hosting, 500 outgoing emails per hour on VPS Hosting, 1000 outgoing emails per hour on Cloud Hosting and Semi Dedicated Hosting and 3600 outgoing emails per hour on Dedicated Hosting to avoid any sort of email spamming from our servers.. We work hard to maintain a clean network and if we ever get any spam complaint or any other genuine spam complaint then the only option that we find is to suspend account of the customer responsible for spamming.

Q. What webmail package do you provide? Do I have to pay for it?

Ans :- With our Web hosting service, we provide you with a free webmail package called SquirrelMail, along with a second application called Horde. Using this you can access your email from anywhere in the world.

To check your emails, just type www.yoursitename/webmail/ in the Web browser, and you will be prompted for your login details. Just enter the correct information to authenticate yourself, and gain access to your webmail.

Q. What is the size of mail box on various web hosting plans you offer, and what can be the maximum size of an email attachment?

Ans. As a user you can create unlimited mail boxes on all of our web hosting plans. These mail boxes can be of unlimited quota as the actual filled data would be considered as your usage and it makes no difference what quota you assign to each mail box while adding the mail boxes. In other words, your mail box size is limited only by the size of the web hosting plan. This means that the combined size of your website and email may not exceed the space allocated in your web hosting plan. In case you are close to your disk space usage limit, you will be notified and given an opportunity to upgrade your hosting plan or reduce your stored mail size.

With regards to email attachments size limit, the maximum file size which can be sent in an email attachment is limited to 10 MB.

Q. Do you provide webmail service for accessing emails?

Ans. Yes, We provide webmail service on all of our web hosting plans and our customers / users can access their mailbox through webmail access URL. You can use the Mail Menu to access one of the three web mail programs NeoMail, Horde and Squirrelmail included in cPanel control panel and Smarter mail panel included in DotNetPanel control panel.

Webmail service allows you to access your email account from any computer whether you are at home, office, vacationing, or even from outer space as long as you have a connection to the internet. Webmail programs such as NeoMail, Horde and Squirrelmail allow you to read your email through a browser window without having to make any changes to the computer you are on or leave any email on the computer you are on.

We also help our users to setup an autoresponder through their webmail interface or control panel.

Q. How do i upload my site, made with Dreamweaver? How do i get my e-mail redirected?

Ans. We will provide you with the FTP login once you signup. You can use those details to upload your website. Make sure that you upload your contents inside the public_html directory once you signup and connect using FTP login information. You can setup email redirection from your control panel. You will get those details with the welcome email. You can also take a look at http://www.eukhost.com/support/ to learn more about cPanel control panel.

Q. Do you provide IMAP4 access to e-mail?

Ans. We do provide IMAP4 access to e-mail. IMAP4 stands for Internet Message Access Protocol version 4. IMAP is a much more advanced protocol that allows you to see all your folders and quickly view subjects and message bodies of emails. You can delay downloading of larger emails (such as those with attachments) to a later time if you want.

Q. Do you support SSL e-mail logins?

Ans. Yes, we do support SSL e-mail logins. All of your email messages from your computer to our email server will be encrypted when you read, download, and send email messages. It provides security to our email server and to email account holders on that server.