Q. Is the email service provided by you compatible with Outlook Express?

Ans :- Yes, our email service is completely compatible with Outlook Express. Your email addresses will work with Outlook Express or with any POP3 email device. Your email addresses can also be easily accessed on the web from any computer.

Q. How can I create my own email in my mail account?

Ans. You will need to login to your site’s control panel go to ‘Mail’ >> ‘Add/Manage/Remove
Accounts’ >> ‘Add account’. You can then add your email ID.

Q. How to create an email account using cPanel?

Ans. To create an email account, Login to the cPanel (Control Panel with the Username and Password) and follow the steps mentioned below :

1.URL :- http://www.yourwebsite/cpanel or http://www.yourwebsite:2082
2.Login with the username & password.
3.Click on Mail.
4.Click on Add/Remove/Manage Accounts

You can Add/Remove/Manage new accounts and assign the quota for each account
as per your convenience.

Note : Once the E-mail account is created you can access the email account directly via the links given below :

URL :- http://www.yourwebsite/webmail or http://www.yourwebsite:2095
Login : Email account and Password. ( Enter the complete E-mail address ).

Q: A lot of our licensees use MS Outlook as their mail client, but unfortunately their ISP is AOL. And as you probably know AOL blocks port 25 SMTP to remote providers. I was wondering would it be possible for you to provide us with an alternate SMTP port, like port 587? Or, do you know of any other option of sending email with a third-party mail account while connected to AOL?

Ans : We run a second copy of the mail server on port 26, which is useful for providers who block access to port 25.