Q. What is the procedure for renewal of an existing plan?

Ans. Our customers are reminded via e-mail for renewal of their services 15 days before the due date. You should renew it by paying the renewal amount before the due date of any plan. We provide our clients with the billing account login details commonly known as Member Area Login, so you can pay for your invoices for the services online using your credit card or PayPal payment gateway.

Q. Do you offer a free trial on Reseller plans?

We don’t offer free trials on any of our plans but we do offer a 30 day money back guarantee wherein you can cancel your account and initiate full refund if you are not happy with our service.

Free Trials are used most of the times with wrong intentions and there is no way we can differentiate between a good free trial customer and bad free trial customer. You can go through our testimonials section and online reviews to know how genuine our money back guarantee is. We never delay refunds like other hosting companies if we fail to stand up to your expectations.