Q. What are Custom Branded Dedicated Servers?

Ans. Custom Branded Dedicated Servers are basically Dedicated Servers, as the name suggests, with “custom” whois information in the IP whois. As an example, please see below for the current eUKhost whois information.

netname: EUKHost-LTD
descr: Server Lan
country: GB
admin-c: PETE3-RIPE
tech-c: PETE3-RIPE
status: ASSIGNED PA
mnt-by: blueconnex-mnt
mnt-routes: blueconnex-mnt
source: RIPE # Filtered

Now, the idea behind Custom Branded Dedicated Servers is that we can swap EUKHost-LTD to match your company name. So, I’m sure many of you are now asking “Do I need it?”. For the vast majority of you, the answer is, quite simply, NO. The service of Custom Branded Dedicated Servers is mainly a service that would be offered to medium/large webhosting providers. For example, if you are a webhosting provider you may have good reasons for not wanting your customers to know, or easily find out, where your services are located. There is no deception involved here, it’s simple marketing. You don’t want your customers to know that they can get the same service with us directly. This can be for a variety of reasons. Such as, our service offerings may be cheaper than yours, offer more hard disk space, more bandwidth, more support. You have done the hard work by getting the client and it would be unfair for them to switch to us directly. We have no interest in competing directly with our clients or with taking their customers. This is the main reason that we offer Custom Branded Dedicated Servers. Another reason behind Custom Branded Dedicated Servers is the benefit of receiving abuse e-mails directly and not having to have us forward them to you. As an example, one of the websites you are hosting has been compromised and is sending out spam messages. In the current system we will either have to spend time contacting you directly and if we are not able to do so in a timely manner, we may suspend your account. obviously this would have serious implications for your business and may ultimately lose your clients. In this case, Custom Branded Dedicated Servers could prevent this from happening.

Okay, so we have given some example as to who Custom Branded Dedicated Servers are useful for. Now, let’s look into the type of client that definitely don’t need Custom Branded Dedicated Servers. If we are not providing the same service as you provide, there is no reason for you to consider custom whois information. Your clients could, in theory, see our name mentioned and then visit our website. If our website is not offering the same services, they will have no reason to consider moving. If you host a forum advising people on the best fishing spots in the UK, your visitors or customers couldn’t care less where your website is hosted from. If it’s a personal hobby site, again, your visitors don’t care where your website is hosted.

There are also some technical limitations involved. It’s not possible to offer Custom Branded Dedicated Servers on a small number of IP addresses. It’s also not possible to rename currently assigned IP address whois information, please keep this in mind. A similar service is not currently available on individual VPS services and it’s not currently possible for shared hosting. Costs can vary and as always subject to RIPE guidelines. Please contact sales@eukhost.com for more information.

Q. Do You offer load balanced apache servers and mysql dedicated servers?

Ans : Yes. We offer load balanced apache servers (Web Servers) as well as MySQL servers. We are hosting a couple of the biggest forums in the world which use multiple apache servers and high configurations quad core xeons for MySQL. Clustering of multiple MySQL servers is costly but clustering of apache servers is quite simple and the only cost involved in it is for the dedicated servers. Basic dedicated server configurations are available at http://www.eukhost.com/dedicated-server-hosting.php but high configuration quad xeon servers can be setup as per requirement.

Please contact our sales department for custom quote.

Q. Do you accept payments for web hosting services via Moneybookers?

Ans. We gladly accept payments via Moneybookers for all our web hosting services. You can fund your moneybookers account with your credit/debit card, or transfer money from your bank account from virtually anywhere in the world. Our Moneybookers account is Merchant Verified. Choose from our wide variety of our web hosting services and directly pay with MoneyBookers.

To pay via Moneybookers, all you need to do is follow these simple instructions:-

1. First place an order from our website.
2. Select Moneybookers payment option on the payment page.
3. You will then be forwarded to Moneybookers secure site to complete the payment.

Even if you do not have a Moneybookers account, you can still place an order. We will forward you to the Moneybookers site after you submit your order, where you can create a new Moneybookers account.

Q. What control panel choices do you offer on Dedicated Servers and what are the prices?

Ans. We offer the latest versions of cPanel, LXAdmin and Plesk control panels with our Dedicated Servers.

a) Control panel prices on Dedicated Servers are as follows :-

:- cPanel/WHM with Fantastico - £20.00/Month.
:- LXAdmin - £5.00/Month.
:- Plesk 30 Domains License - £8.00/Month.
:- Plesk 100 Domains License - £15.00/Month.
:- Plesk Unlimited Domains License - £20.00/Month.

Plesk Addons:-
:- Plesk Power Pack - £15.00/Month.
:- Dr. Web Anti Virus - £25.00/Month.

Q. What control panel choices do you offer on Linux/Windows VPS Hosting and what are the prices?

Ans: We offer the latest versions of cPanel, LXAdmin and Plesk control panels with our VPS Hosting plans

*cPanel version 11.17.0
*WHM version 11.15.0
*Plesk Version 8.5.0
*LXAdmin version 5.0

b) Control panel prices on VPS Hosting are as follows :-

:- cPanel/WHM with Fantastico - £5.00/Month.
:- LXAdmin - £1.00/Month.
:- Plesk 30 Domains License - £2.00/Month.
:- Plesk 100 Domains License - £4.00/Month.
:- Plesk Unlimited Domains License - £6.00/Month.

Plesk Addons:-
:- Plesk Power Pack - £3.00/Month.
:- Dr. Web Anti Virus - £4.00/Month.

Complete information on Unmetered bandwidth options offered by eUKhost on Dedicated Servers

Ans. Unmetered Bandwidth means that the server has part or all of a dedicated connection. Unmetered does not mean infinite however for example an unmetered 10Mbps connection gives a maximum transfer of roughly 3000 GB per month. Our Unmetered bandwidth servers are available in 10Mbps, 100Mbps and 1000Mbps allotments.

Unmetered Bandwidth Features:-

-> Unmetered, 10, 100 and 1000 Mbps plans
-> No usage or overage charges
-> Fast and Reliable Network
-> Dedicated bandwidth – not shared.

What we offer at eUKhost:-

1. Standard bandwidth (3000 GB/5000 GB/10000 GB) is a 100Mbit port (full duplex) on the server which is connected into a Gbit switch.
2. 10 Mbit Unmetered bandwidth - dedicated, unshared 10Mbit full duplex connection.
3. 100Mbit Unmetered bandwidth - dedicated, unshared 100Mbit full duplex connection.
4. 1000Mbit Unmetered bandwidth - dedicated, unshared 1000Mbit full duplex connection.

With our unmetered bandwidth servers, you can be assured of high quality performance backed by our experienced fully managed dedicated hosting staff which will allow you to concentrate solely on the growth of your business.

Q. My prime reason for moving my sites is to gain UK registered IP addresses so that Google geolocates the site as being in the UK. Are your ip addresses UK registered?

Ans. Yes. Right now we are filling our UK based servers for Linux cPanel Hosting Packages, Windows Hosting Packages, Linux Windows Reseller Hosting, Semi Dedicated Hosting and VPS Hosting . All our new servers for Linux, Windows, Reseller & VPS Hosting Service are Core 2 Duo Quad Core Xeon Q6600, 8MB Cache/8 GB RAM Servers in our Maidenhead based Datacenter.

Q. Do you allow hosting Adult content websites? I wish to host a directory that lists adult websites and content?

Ans. We have no problem with hosting your directory that lists adult websites or content but you will need to ensure that everything remains legal. If we get notification of copyright violation or illegal content then you may have to remove the abusive content or take the website(s) elsewhere. You should also ensure that you don’t host Child Pornographic images or any sort of Child Abuse content on our servers.

We offer various plans for Adult Hosting starting from Shared cPanel Linux Hosting, Windows Web Hosting, VPS Hosting, Semi-Dedicated Hosting to Dedicated Servers. You can get in touch with our Sales Department from our helpdesk to get detailed information on what softwares are supported on which of our hosting plans. Some detailed information is also available on respective package description pages.

Q. How many scripts are permitted per domain ?

Ans :- There is no such limit. You need to ensure that your scripts are genuine and they don’t overload the server, as this can cause problems for other users using the server.

Q. How will you transfer my existing registered domain?

Ans. For transferring your registered domain all you need to do is choose the “Transfer my existing domain name” at the time of signup and we will take care of initiating transfer request for your domain name. If you have a .co.uk domain name then you will need to ask your existing registrar/hosting company to retag your domain name and point the IPS Tags to “ENOM“. We will accept your domain name in our registry once the IPS tags point to our Tag.