Q. Do I have to pay to for any changes or upgrades to my services?

Ans. Any and all changes to your services are always free. You can upgrade or downgrade your services at any time without any costs involved. If you want to upgrade you bandwidth or diskspace you have to pay for the difference in prices of plans for plan upgrades.

Q. What type of hardware will my VPS be hosted on?

Ans. The type of hardware on which your VPS account will be hosted on depends on what type of account you buy. We are offering L-VPS-01, L-VPS-02 and L-VPS-03 plans, all have specific memory, disk space and bandwidth alloted.

General Server specifications are as follows:

* Intel Core 2 Duo Quad Core Xeon Q6600, 8 GB RAM
* 4 x 3.0GHz Processors with HT - 4 x 2MB Cache
* 12 GB FB-DIMM Registered 667
* 1000 Mbps Uplink
* Host Ping and TCP Service Monitoring
* Automated Reboot from Monitoring

Q. Do you allow to host adult content website?

Ans. We allow websites with legal Adult content only. We do not allow pornographic or sexually-explicit images of children or any pictures/video which are obtained illegally to host on our servers.

Q. Do you support phpBB?

Ans, We fully support the phpBB discussion forum on our web servers. We also support other discussion Bulletin Boards such as SMF, vBulletin, MyBB etc.

Q. Do you support flash animations?

Ans. Our servers fully support the use of flash animations and flash enabled websites. You can use flash movies or any flash file within your website. It is advisable to use flash very effectively as it may have a negative effect on your site’s ranking if used improperly.

Q. What control panel do you use and do you have a demo?

Ans. a) We offer cPanel/WHM control panel on our Unix/Linux Hosting.
b) Plesk control panel is offered on Windows Hosting.

If you wish to view a demo of cPanel/WHM and Plesk control panels alongwith other flash tutorials, you can refer to http://www.eukhost.com/web-hosting/

Q. Do you place advertisements on my website?

Ans. We never place any advertisements on our clients’ websites. We never try to divert your traffic to our website. When you join us, you are attached to a BRAND.

Q. Do you offer CGI-Bin access with your hosting?

Ans. Yes, we do offer cgi-bin access with our hosting services, which you can run your Perl or JavaScript.

Q. Looking for a reliable host to host an e-commerce site?

Ans, Our website packages have no restrictions regarding e-commerce websites. We can help you to build a secure SSL certified website. We offer Shared SSL which is free but you will need to use a URL like https://secure.ukhostsupport.com/~username/ which won’t look good for a high profile e-commerce website. We also offer Dedicated SSL certificate which costs £39 per year.

Q. Can I use a shopping cart with your hosting service?

Ans, You can use most shopping cart software packages with our services. We provide our clients with number of shopping carts which can be installed from the Fantastico section of your control panel (cPanel). The following are shopping cart packages which our servers support : E-Commerce, CubeCart, OSCommerce and Zen Cart.