Q. Does your Windows Reseller hosting require a static IP address for remote SQL Server access?

Ans. It is not necessary to use a static IP address for remote SQL Server access, you can connect to MS SQL database using our shared server’s IP address from anywhere with any type of internet connection.

Q. How do I setup my accounts once a reseller?

Ans. After you sign up for a Reseller account, you will get your own reseller interface called Web Host Manager (WHM). This panel will allow you to manage all aspects of your accounts in real time, 24 hours a day. You can login into your WHM using your login and password. After entering the WHM interface, you can create accounts by clicking on the “create an account” icon.

Here is a short review of Whoiscart and some details of its configuration and installation :

Whoiscart is a great billing software for web hosting companies and resellers.

For a program costing around £20 Our customers had superb support from the whoiscart team. They do offer an install service for extra $12.50, but in fact installation is straightforward as long as you remember the FTP in binary.

Configuration can be a bit tricky if you are new to web hosting and installation of online softwares. Whoiscart support is superb and they provide top class service to let you have a running whoiscart setup.

The cart can be set up to sell web hosting only or link directly into one or more registrar’s account for domain registration.

Account creation in whoiscart is automated, and whoiscart can address multiple WHMs.

Integration with PayPal may be tricky - you must use the primary email address on your PayPal account. However, the problems are minor and one should create a debug file and Sandbox will get everything setup for autocreation.

PayPal’s IPN manual may make you wonder if you are up to it, One should not forget that the notification URL which would be forwarded to paypal should be .php only. If it is .html then change it to .php.

Integration with other payment processors like 2checkout, worldpay or authorize.net is as simple, and you can choose from several and use as many as you want to.

Whoiscart is a well featured program with premium support at a budget price.

Q. I want to run two or more websites which would have their own individual control panel? Do you have any hosting plan which I can use in this case.

Ans. Our Reseller Hosting and VPS Hosting plans would be perfect for your requirement. You can setup unlimited accounts with individual control panel access under reseller and VPS plan. All of our VPS Hosting and Reseller Hosting plans are installed with cPanel and WHM. WHM allows you to add, create and manage unlimited number of accounts, and hence you can have multiple sites with their dedicated control panel access.

Q. I have been told that I need to transfer my domain to you prior to purchasing a reseller package because I want this to be the main account domain. I wish to transfer my domain as soon as possible, my existing reseller account expires in about 6 days so this has all become rather urgent as I have 10 sites that I need to transfer to your servers before I lose that account.

Ans. Select the option “Transfer my Existing Domain name” when you order the package as that would allow us to initiate the domain transfer request for your domain name. In this case an automated domain transfer request is initiated and your domain name is received under our registry along with 1 year renewal. Your hosting account would be setup in maximum of 25 mins but domain transfer may take 24 - 48 hours. Our support staff will assist you with transfer of your accounts as well so you won’t need to worry much about the data transfer for the accounts.

Q. Does the enom reseller account enable me to sell domain names?

Ans :- You can purchase and sell as many domains you want from your enom reseller account.

Q. I use several lite commerce shopping carts and they use ioncube which has a conflict with zend optimizer. If I had a reseller account I think I could not disable zend. I have been told by lite commerce this needs to be disabled. Am I correct, Do I a need vps?

Ans :- We have Zend and Ioncube running simultaneously on all our servers and none of our customers ever have had any such problems. If Zend needs to be disabled for the shopping carts then you should proceed with VPS Hosting and we will make sure that we install only Ioncube for you and that zend remains disabled. For experimental purpose you can sign-up for our standard reseller plan and see if ioncube works for you without disabling Zend. If you decide to upgrade then we will forward the credit of Reseller Hosting to your VPS Hosting package.

Q. If I were to pay for the Windows reseller package in a yearly sum, would I be able to upgrade this package to the higher Windows Reseller package for the price difference?

Ans :- Yes, you can upgrade to any higher plan by paying the price difference between the existing plan and the plan you want to get your account upgraded to. You can upgrade your Windows reseller plan through your billing account or you can open a ticket for our billing department through our helpdesk.