We assume that you have already logged in to your Plesk control panel. Now, lets see how to change your customer’s FTP and Frontpage passwords in Plesk.

Step 1: On the Plesk control panel home screen, scroll below and click the customer’s domain name.

Step 2: On the domain page, Click the “Setup” icon under the “Hosting” section.

Step 3: On the “Physical hosting setup page” scroll down to “Account Preferences” and enter the following credentials as shown in the image below:

New FTP Password :
Confirm Password :

Step 4: After entering the new FTP password, Scroll down to Frontpage Support. If the particular customer had Frontpage support enabled, this is where you will be able to change his/her FTP password.

Frontpage Admin’s Password :
Confirm Password :

Step 5: Finally, scroll down and hit the “OK” button to finish. It will end up by showing you a message “Info: Physical hosting settings on domain xyz.com have been updated.”.

That’s it! Your customer’s FTP and Frontpage Password has been changed successfully. Now, you know how to change or modify your customer’s FTP and Frontpage password using your web reseller hosting Plesk control panel. For security reasons, you should remind your customer’s to change their passwords often to prevent the hacking attempts.

Most of the beginners starting as a hosting reseller don’t even know that they can brand their reseller hosting business by setting up their own logo in to the plesk control panel. Now lets learn how to brand your reseller hosting business with your own custom made logo in to Plesk control panel.

How to setup your own logo in to Plesk Control Panel ?

Step 1: Login into your Plesk control panel.

Step 2: On your Plesk control panel home screen under the Tools section, find the “Logo Setup” icon and simply click on it.

Step 3: On the “Logo Setup” page use the Browse button to select a logo to place in to your control panel.

Step 4: Enter the destination URL, where you want people to navigate after clicking on your logo and hit the “OK” button.

That’s it! Now, your new logo should have replaced the original Plesk logo in your Plesk control panel as well as for all your customer’s plesk control panels. This is one of the best way to brand your web reseller hosting business.

Most of the beginners starting a reseller web hosting business don’t know most of the features of WHM. One of the main element of WHM panel is the Skeleton Directory. Now, you must be wondering what is the skeleton directory and what it is used for ?

Basically, skeleton directory is a place where a hosting resellers puts a temporary home page for all the new web hosting user accounts that are created in the WHM panel. In this tutorial we are going to show you the exact location of the directory and how you can make a use of it ?

Step 1: Login into your WHM panel using the credentials provided to you by your web hosting provider.

Step 2: On the main page of WHM, Click on the Account Functions link. Once you click the link it will reload the page and will show you the functions available into the Account Functions.

Step 3: Click on the Skeleton Directory link (as shown in the image above) to move inside the directory. This is the place where you will have to put a temporary web page for the new web hosting accounts you create. The default homepage is what will be displayed in the visitors browsers, until a new homepage is uploaded to the hosting account.

In this tuturial, the main reseller’s account username is skel, where the skeleton directory is located. (See image below)

Step 4: In order to change the temporary homepage, simply make use of an FTP program or the File Manager and upload another homepage into your main accounts cPanel (ie. Skel).

Now, you know what is skeleton directory and what is it used for. If you are a hosting reseller or going to start your own reseller web hosting business, make sure you upload a decent temporary homepage into the skeleton directory.

Most of the times many reseller web hosting and vps hosting accounts are begin affected by unauthorised FTP uploads. Unlike vps and reseller hosting, on cpanel hosting accounts we are aware of the domains which are being created and can be altered directly from the systems. However, it is not possible with the vps and reseller hosting accounts as the clients has the flexibility to add any number of domains.

However, we can provide a method in order to secure FTP access to your website for a number of IP addresses or a complete subnet.

Primarily, you need to determine your own IP address first. One of the best way to detect your ip address is to visit www.whatismyip.com website. Once you visit this site it will show your ip address like “Your IP Address Is: xxx.xxx.xxx.xxx”. This is all you need to determine if you are on a static IP address. However, if you are assigned with a dynamic IP address, it means your ip will keep on changing, hence you will need to know the ip addresses you would be assigned.

If you have a static ip address assigned, visit the “Whatismyip” site and click on the “IP WHOIS Lookup” link on the left of the page and then simply click the “Whois Lookup” button. You will see a detailed information about your ip address on the middle of the page. In that information, you should see something like this:

inetnum : 128.0.0.1 – 128.0.0.53

The above figures is the range of the IP addresses you could be assigned.

Now, that you have the possible ip addresses, you can proceed with the following steps.

On your machine, create a file .ftpaccess in a text editor (make sure you put the (.) dot at the beginning of the file name).

If you have a static ip address assigned, put the following content in that file:

<Limit ALL>
DenyALL
Allow 128.0.0.1
Allow 1.2.3.4
</Limit>

The line “Allow 128.0.0.1” should be left in the file as a backup in order to enable you the access to the .ftpaccess file through the Filemanger in the Admin area.

If you are assigned with a dynamic ip address, then you will have to Allow the possible range of ip address based on the example “inetnum: xxx.xxx.xxx.xxx – xxx.xxx.xxx.xxx”. The file contents will look like this:

<Limit ALL>
DenyALL
Allow 128.0.0.1
Allow 1.2.3.
Allow 1.2.4.
Allow 1.2.5.
Allow 1.2.6.
Allow 1.2.7.
</Limit>

Now, as you are done with creating the .ftpaccess file, you just need to upload that file into the httpdocs, httpsdocs and cgi-bin folders on the server. It will restrict all the ip addresses trying to access your site via FTP accept those ip addresses which are Allowed in the .ftpaccess file.

The above change won’t stop blocks on SFTP or WinSCP, if you are going to use only these protocols you could create a file with the following contents.

<Limit ALL>
DenyALL
</Limit>

The above lines will restrict any FTP access to your website. This tutorial is applicable only for the Reseller Web Hosting and VPS Hosting accounts. If you are not familiar with above, you can simply raise a ticket at our support desk and leave the rest on our technical experts.

WHM is a Web Host Manager system or a control panel mostly used by hosting resellers. It helps resellers to manage their customers accounts easily via WHM control panel. Resellers can easily add, modify or delete client accounts at any point of time. It allows resellers to allocate more resources or degrade the resources allocated to a hosting account. With the advanced and appealing features reseller’s can achieve the greater level in the reseller hosting industry.

Various Functions of Web Host Manager (WHM):

How to Create a new Hosting Account in WHM ?

Step 1: Login into your WHM.

Step 2: Click on to the “Account Functions” listed on the left sidebar.

Step 3: Now, click on the “Create a new account” option. Once you click it fill all the required fields and click on the “Create” button on the top. You will get the account information of the recently created account.

Please check out the below video for more detailed steps:

Steps to Create a New Account in WHM

How to manage the bandwidth of an account in WHM ?

Step 1: Login into your WHM, and click on to the “Account Functions”.

Step 2: Once you click onto “Account Functions” to get options.

Step 3: You will see an option “Limit Bandwidth Usage”. Click on it and select the domain for which you want to set or increase a specific amount of bandwidth limit. Allocate the amount of bandwidth and click on the “Change” button.

Please view the following video for more detailed steps:

Steps to Manage the Bandwidth an Account in WHM

How to Manage the Disk space of an Account in WHM ?

Step 1: Login into your WHM and click on the “Account Functions”.

Step 2: Now click on the “Quota Modification” option under the accounts functions section.

Step 3: Select a domain to which you want to increase the amount of disk space. Allocate the amount and hit the button.

How to Suspend and Unsuspend an account in WHM ?

Step 1: Login into your WHM control panel and click on the “Accounts Function” link.

Step 2: Scroll down and click on the “Suspend/Unsuspend an Account” link.

Step 3: Select the domain as the account you want to suspend. Include the reason if any and hit the “Suspend” button.

The unsuspend accounts can be found under the “List Suspended Accounts” mentioned under the “Account Information” section.

Step 4: To unsuspend a suspended account, click on the Suspend/Unsuspend an Account link, select the domain and simply hit the Unsuspend button. Look for the domain you want to unsuspend and hit the “Unsuspend” button.

Please view the following video for more detailed steps:

Steps to Suspend / Unsuspend an account in WHM

How to Terminate an Account in WHM ?

Step 1: Login into your WHM account and click on the “Account Functions” link.

Step 2: Click on the “Terminate an Account” link.

Step 3: Select the domain you wish to terminate and hit the “Terminate” button.

Q. Does your Windows Reseller hosting require a static IP address for remote SQL Server access?

Ans. It is not necessary to use a static IP address for remote SQL Server access, you can connect to MS SQL database using our shared server’s IP address from anywhere with any type of internet connection.

Private Nameserver setup for VPS Hosting or Dedicated Server

First you will have to decide what nameservers you want to set on your VPS/dedicated server/Reseller Hosting Account. If you have the domain “mydomain.com” then you can make the nameservers ns1.domain.com and ns2.domain.com.

2. Open http://IP/whm then go to IP Functions >> show IP address usage & Check free IP over there or choose your primary and secondary IP Address.
You will need to register nameservers first from registrar end. Login to your registrar’s domain control panel and register the name server or ask them to register the private name server for your domain.

-ns1.domain.com – the Default IP Of your server
-ns2.domain.com – Secondary IP or free IP

Exception : In case if you have just one domain and you have set that name server for your other server and you want to use ns3.domain.com and ns4.domain.com name server for this server then you will have to set the dns for it from the dns zone file of domain.com if you have WHM then you can go to the server where this domain is resolving then open WHM >> Edit a DNS zone >> select domain from the list >> Edit at the end just add this line
ns3 In A First_IP
ns4 In A Second_IP

or if you are using shell then you can simply append following lines there in

# vi /var/named/domain.com.db
ns3 IN A First_IP
ns4 IN A Second_IP

save file.

# service named reload

# rndc reload domain.com

3. http://IP/whm >> Basic cPanel/WHM Setup

Scroll down to Primary Nameserver ns1.domain.com & Click on “Assign IP address” and then “Add an A entry for this name server”

Similarly for Secondary Nameserver ns2.domain.com Click on “Assign IP address ” and then “Add an A entry for this name server”

4. Once all done you can check if your nameservers have started resolving or not from

http://www.dnsstuff.com/tools/lookup.ch?name=ns1.domain.com&type=A

Once you see the assigned IP address there then it means that the name server for your server are set.

Create new account from your WHM and now you will just need to point your site from your registrar end to these nameservers ns1.domain.com and ns2.domain.com if you want to resolve your site from this server.

Q. How do I set-up hosting accounts once my reseller hosting account is created ?

Ans. After your Reseller Hosting account is created, your main account will have it’s own Control Panel CPanel/WHM, just like all the other web hosting accounts you’ll create for your customers. However, the difference between your main account and all the other accounts, is that your main account will be given Reseller Privileges. You will have your own reseller interface called Web Host Manager (WHM) which is what you’ll use to manage your web hosting business: create hosting accounts, set storage space and bandwidth limits, suspend/unsuspend accounts, and much more.

Set-up Web Hosting Packages

While creating packages, you’ll want to decide exactly what you want to provide in the web hosting plans you want to sell. You’ll have to decide things like:

* How much storage space and bandwidth to allocate to each account.
* How many email accounts to allocate to each account.
* How many FTP accounts, Parked domains, Subdomains, Addon domains, and MySQL DBs to allocate to each account.
* How much are you going to sell your web hosting plans for.

Once you’ve decided all these factors, you may login to your WebHost Manager and setup packages. Packages make creating new web hosting accounts much quicker and convenient, because you’re essentially pre-defining all the above variables, so that you only have to choose a package name when creating an account.

Here is a short review of Whoiscart and some details of its configuration and installation :

Whoiscart is a great billing software for web hosting companies and resellers.

For a program costing around £20 Our customers had superb support from the whoiscart team. They do offer an install service for extra $12.50, but in fact installation is straightforward as long as you remember the FTP in binary.

Configuration can be a bit tricky if you are new to web hosting UK and installation of online softwares. Whoiscart support is superb and they provide top class service to let you have a running whoiscart setup.

The cart can be set up to sell web hosting only or link directly into one or more registrar’s account for domain registration.

Account creation in whoiscart is automated, and whoiscart can address multiple WHMs.

Integration with PayPal may be tricky – you must use the primary email address on your PayPal account. However, the problems are minor and one should create a debug file and Sandbox will get everything setup for autocreation.

PayPal’s IPN manual may make you wonder if you are up to it, One should not forget that the notification URL which would be forwarded to paypal should be .php only. If it is .html then change it to .php.

Integration with other payment processors like 2checkout, worldpay or authorize.net is as simple, and you can choose from several and use as many as you want to.

Whoiscart is a well featured program with premium support at a budget price.

Q. I want to run two or more websites which would have their own individual control panel? Do you have any hosting plan which I can use in this case.

Ans. For individual control panel access for each of your hosted websites, our Reseller Hosting and VPS Hosting plans would be perfect for your requirement. You can create unlimited accounts with individual control panel access under your Reseller Hosting/Cheap VPS Hosting plan. All of our Linux VPS Hosting and Linux Reseller Hosting plans come with cPanel/WHM control panel. WHM allows you to add, create and manage unlimited number of accounts and hence you can host multiple websites with dedicated control panel access for each of those websites. This however doesn’t mean that you cannot host multiple websites on our cPanel Hosting plans. Multiple Domains Hosting feature is supported on cPanel Hosting plans in the form of add-on domains. An add-on domain is a new domain that is added on top of your main domain. It creates a sub directory within your main web hosting UK directory but can show a different website.