Q. Do you allow Joomla installation to create new pages with nobody ownership and 777 permissions?

Ans. We have no problem with files and folders with nobody ownership or 777 permissions, as security rules implemented on our server will not allow anyone to upload anything that would create problems for server.

If you ever face any sort of problem with your Joomla installation then you may contact our support staff directly from http://support.eukhost.com or you can start a new thread in our forum http://www.eukhost.com/forums/ as we have hundreds of webmasters on our forum active throughout the day and they have expertise in Joomla website management.

eUKhost is most trusted company in UK for Joomla Hosting due to the high level security on our servers. Joomla websites face constant intrusion and hacking attempts with other hosting companies due to poor security settings on the server and insecure code of Joomla CMS. Most of the times injections are done on the files and folders with 777 permission as this permission makes them world writable, but this is not possible on our servers as mod_security rules on our servers filter such invalid arguments passed by the intruders.

Q. Do you offer Telnet Access?

Ans. Unfortunately, we do not offer Telnet Access as this type of access on a shared server is very difficult to secure. But you would still able to unzip files on the server using our file manager and you will also have the ability to setup cron jobs.

Q. What is Secure shell access (sshd) for uploading static files with scp.?

Ans. Sshd (Secure Shell Daemon) is the daemon program for SSH. Together these programs replace rlogin and rsh programs, and provide secure encrypted communications between two untrusted hosts over an insecure network.

We only permit SSH access to users on one of our servers. All of the other servers have SSH access blocked to networks outside our office. You can choose VPS plan if you wish to gain full root access, and will be able to use SSH freely.

Q. Is the APF firewall supported?

Ans. Yes, the APF firewall is 100% supported along with TAP/TUN.

Q. Can I restrict access to certain pages of my website?

Ans. You can password protect various folders on your website to restrict access. A protected folder would restrict access to all of the web pages contained within that folder. This ensures data security from anonymous users.

Q. How can you help me to stop spamming on my website?

Ans. If you are receiving lot of spam from one site, you can block the source IP from where you are getting the unsolicited e-mail using cPanel. Alternatively, you can contact our support department who can do this for you at no extra cost. 

Q. Do you provide anti-virus protection?

Ans :- Anti-Virus is installed on all our windows servers but only a few Linux Servers have anti-virus protection installed due to the many problems it is liable to cause.

Q. What spam protection do you provide for incoming emails?

Ans :- Yes, we do offer spam protection for your e-mails. We already have SpamAssassin 2.64 (Spam Filter) installed on our servers. All e-mails processed through the server are scanned for spam on the server itself. We use SpamAssassin and email filters to provide you spam free e-mail messages.