Q. What is OpenVZ?

Ans. OpenVZ is the open source version of SWsoft’s popular virtualization software, Virtuozzo. OpenVZ offers separate file systems for each VPS along with full root access, and reliable performance to virtual private server (VPS Hosting) users similar to what Virtuozzo offers. OpenVZ is a complete server automation and virtualization solution which creates multiple isolated Virtual Private Servers (VPSs) on a single physical web server to share hardware and management effort with maximum efficiency. Each VPS performs and executes exactly like a stand-alone server for its users and applications as it can be rebooted independently and has its own root access, users, IP addresses, memory, processes, files, applications, system libraries, and configuration files. Light overhead and efficient design of OpenVZ makes it the right virtualization choice for production servers with live applications and real-life data.

The basic OpenVZ VPS capabilities are:

* Dynamic Real-time Partitioning - Partition a physical server into tens of VPS’s, each with full dedicated web server functionality.

* Resource Management - Assign and control VPS resource parameters and re-allocate resources in real-time.

* Mass Management - Manage a multitude of physical web servers and Virtual Private Servers in a
unified way.

Q. What are the important functions of VPS Hosting ?

Ans. Virtual Private Server (VPS Hosting) technology was developed by Web Hosting companies to offer their customers features which were usually reserved for a dedicated server but at a more affordable price. An increasing number of web hosting users needed more flexibility, custom configurations, and root access, and the concept of VPS Hosting fit their needs perfectly.

Following are some of the important functions of VPS Hosting

* Root SSH Access/Administrator RDP access on Linux VPS Hosting and Windows VPS Hosting respectively.
* Add/Delete/disable/enable/restart VPS’
* Manage IP addresses for each VPS’
* Backup/Restore VPS’
* Schedule Backups
* Rebuild VPS’ using a different template
* Command Center, which allows you to execute arbitrary commands in the vps and view the output
* Integrated Java applet based SSH client
* Reset Root Password
* File Manager

Q. Can I upgrade my kernel in Virtuozzo?

Ans. Virtuozzo does not allow for any kernel modifications or upgradations. You will be running a variant of Linux 2.6 on Linux VPS Hosting which is the latest and more stable Linux kernel. The concept of Virtuozzo Virtual Private Servers is distinct from the concept of traditional virtual machines in the respect that Virtual Private Servers (VPS Hosting) always run the same OS kernel as the host system (Linux on Linux, Windows on Windows, etc.). This single-kernel implementation technology allows to run Virtual Private Servers with a near-zero overhead.

Q. What programming languages/tools are included in VPS Hosting?

Ans. Linux VPS Hosting Servers come with following programming languages support available to compile and run today’s most popular open source applications.

* GCC,
* Python,
* Perl,
* PHP.

Windows VPS Hosting Servers come with with following programming languages support

* ASP
* ASP.NET
* PHP
* Perl
* Python

Q. What is the speed of your network?

Ans.The DataCenter / Network Operations Center has several 15 Gbps lines from Tier-1 providers. All our Shared Hosting / Reseller Hosting servers as also our VPS Hosting / Semi Dedicated Server nodes are directly connected to a gigabit ethernet backbone connection which the datacenter has. Each Dedicated Server by default is connected to a 100 Mbps port. Customers can also chose from a 10 Mbps & a 1 Gbps line for their dedicated servers. Except in cases of extreme natural calamities or unforeseen circumstances, the average network speed is always very high.

Q. How long will it take to setup my hosting account?

Ans. Shared Hosting / Reseller Hosting accounts setup usually takes 15-30 minutes for setup. eUKhost VPS Hosting plans and Semi Dedicated Servers are configured to enable access to your server administration panel within 3-4 hours after order verification phone call. While in case of Dedicated Server order, server provisioning is done within 24 hours after order verification call.

Order verification call is made by our verification department immediately after you make the payment for a server order. The only occasion when the server provisioning can be delayed, is in the case of an order that receives a high fraud score. To ensure that your order is verified and the server is set-up quickly please refrain from using an email address of a free email service, and always ensure that you enter accurate billing information such as first name, last name, phone number, address etc.

Q. What Control Panel choices do you offer on Linux/Windows Hosting plans?

Ans. Control Panel choices offered on our various web hosting plans are mentioned as follows :-

Linux cPanel Hosting - cPanel 11
Windows Web Hosting - Plesk 8.6

Linux Reseller Hosting - cPanel/WHM 11
Windows Reseller Hosting - Plesk 8.6

Linux VPS Hosting - cPanel/WHM 11, Plesk 8.x
Windows VPS Hosting - Plesk 8.6

Linux Semi Dedicated Hosting - cPanel/WHM 11, Plesk 8.x
Windows Semi Dedicated Hosting - Plesk 8.6

Linux Dedicated Servers - cPanel/WHM 11, Plesk 8.x
Windows Dedicated Servers - Plesk 8.6

Plesk Control panel addons available on VPS Hosting, Semi Dedicated Servers and Dedicated Servers :-

* Plesk Power Pack
* Dr. Web Anti Virus

Q. What type of hardware will my VPS be hosted on?

Ans. Our server hardware configurations scale to address the needs of the users on each node. The server hardware on which your VPS Hosting account will be hosted on depends upon the type of VPS Hosting plan you choose. We offer three Linux VPS Hosting plans - L-VPS-01, L-VPS-02 and L-VPS-03 plans and three Windows VPS Hosting plans - W-VPS-01, W-VPS-02 and W-VPS-03. All of those plans have specific server memory, disk space and bandwidth allocations.

General Server specifications of our VPS Hosting nodes are as follows:

* Dual CPU Quad Core Intel Xeon E5420, 2.5 GHz
* 2×2x6 MB CPU cache
* 12 GB DDR2 RAM
* 2×750 GB SATA Hard Disks
* Hardware RAID 1
* 100 Mbps Switch port
* 2N + 1 UPS System
* NAS Backup Storage

Q. I have a VPS account and I would be running a number of websites using different languages. If one site is using ruby on rails platform, other one is using java and another one php. So is it possible to use a separate server for each domain? Can i use apache for domain x and tomcat for domain y, and be able to restart each one individually?

Ans. With a VPS hosting plan you have ample server resources at your disposal which can be used as per our requirements. Each VPS has its own file system so one VPS won’t be able to see any of the data of another VPS server.

You can run tomcat for domain y along with apache for domain x which should not create any problem for domain x or domain y. Tomcat can run simultaneously along with apache as both run on their own ports. Like apache running on 80 and tomcat on 8080. Both services can be restarted individually.

Q. Are the SSH access enabled servers in UK/Europe?

Ans :- SSH access is allowed on few of our UK based shared hosting servers. We have a couple of shared servers in UK reserved for clients who need SSH access in shared hosting environment. Jailed Shell access is available on these servers specifically reserved for SSH Hosting. If you need full root access then You should consider our VPS Hosting or Dedicated Server as VPS, semi-dedicated server and Dedicated Servers allow full root access along with complete control and flexibility to install and run applications of choice.

Linux geeks always demand SSH access as it helps them to perform many complicated tasks in couple of seconds. Changing permission and ownership of files, replacing specific words in multiple files, moving multiple files and folders in different directories, downloading data from remote servers and restoring data becomes very simple if you have SSH access enabled on the server. SSH Hosting has some disadvantages as well in shared web hosting environment as any wrong commands fired by customers can create problem for whole shared server. Jailed shell access enforces restrictions on customers, but jailed shell SSH access helps you with all basic needs which need to be performed with SSH Access.

There are no such restrictions enforced on VPS, semi-dedicated and Dedicated server customers, but those with incomplete knowledge of Linux commands should consider cPanel / WHM control panel for most of their needs. Always follow a simple policy of avoiding use of ” / ” in your commands. Most of the times you end up chowning or deleting files and folders from the base of your server if you fire a wrong command. Deleting files and folders from / of your server or vps will end up in removal of some important libraries which will leave only one option ahead of you and that would be OS reload. :)