Q. Do you support ASP.NET 3.5 on Windows Hosting? What is new in ASP.NET 3.5?

Ans. ASP.NET 3.5 is supported on all our Windows Hosting Servers. New features in ASP.NET 3.5 are as follows:-

* ASP.NET AJAX support - ASP.NET 3.5 has built-in support for ASP.NET AJAX. In addition to all the features in ASP.NET AJAX 1.0, ASP.NET 3.5 now also includes support for UpdatePanels integrating with WebParts, ASP.NET AJAX integration with controls like and .

* New ListView and DataPager Controls - The new ListView control offers flexibility in how you display your data, by allowing you to have complete control over the HTML markup generated. ListView‘s template approach to representing data is designed to easily work with CSS styles, which comes in handy with the new Visual Studio 2008 designer view.

* WCF support for JSON - Using the WCF you can now build Web services that can be exposed using any number of the Internet standard protocols, such as SOAP, RSS, JSON, POX and more.

Does this affect my ASP.NET 2.0 or 1.1 site?

* No, the ASP.NET 3.5 framework builds on the 2.0 library by adding additional functionality, there are no breaking changes and it should not effect your 2.0 code at all. There is no affect on ASP.NET 1.1 either.

How do I switch my site to using the 3.5 Framework?

* The ASP.NET 3.5 framework builds on or adds to the functionality of ASP.NET 2.0. If you site is set to use ASP.NET 2.0 and the 3.5 framework is installed, you should have access to the features within ASP.NET 3.5.

How do I install ASP.NET 3.5?

* If you are a shared hosting customer it is installed on all of our servers by default. If you are on a VPS or a Dedicated Server customer you can download the ASP.NET 3.5 framework at this URL, http://www.asp.net/downloads/essential/. If you would want our admins to install it for you, we would be happy to do so, all you need to do is raise a ticket via our helpdesk and we will get ASP.NET 3.5 installed for you.

Q. What type of control panel do you offer with your Windows Hosting?

Ans. We offer Plesk 8.2 Control Panel(the newest stable version) with all our Windows Hosting plans. The additional components which are included with Plesk are as follows:-

Dr.Web Anti Virus 4.33.1.3290

MailEnable Standard 1.981

ASP 6.0.3790.3959
ASP.NET 1.1.4322.0
ASP.NET 2.0.50727.0
ASP.NET 3.0
Perl v5.8.8 built for MSWin32-x86-multi-thread

Microsoft FrontPage 5.0.2.6738

Q. How to get started with your Windows Hosting account?

Ans. First thing you need to do is login in your control panel using the URL sent in welcome email.

Your control panel login URL for windows hosting account is :-

http://IP:8787/

Note : You can use the domain name in place of IP address if your domain name is registered with us and your nameservers have been properly pointed to the nameservers specified in the welcome email.

Login with the username and password sent to you in the welcome email. On top you will see email Icon on which you need to click to setup your email accounts. Create your mailbox with a specific password and assign 10000 Kb quota to your mailbox or keep it unlimited for comfort. Dont enable control panel login for that mailbox.

We’ve also sent FTP login details in welcome email so use those ftp login details and upload your webpages inside the httpdocs directory which will show when you login using FTP information. If you don’t have a FTP software then use following URL by changing username and password with those sent in the welcome email :-

ftp://username:password@IP/

Once all directories get listed then upload your contents inside httpdocs. If you wish to send or check emails then open following URL :-

http://IP/mewebmail/

Type your mailbox which you created and put respective password that you assigned. You can also configure your mailbox in outlook so take a look at outlook tutorials located in our support section at http://www.eukhost.com/support/

You may find things uncomfortable initially but you have to go through this steps to establish your web presence. We have 24×7 livechat and ticket support so feel free to contact our support team to help you. We will be there till you get comfortable with the control panel and put your website online.

Q. What ASP Components do you support on Windows Hosting?

Ans. We support following email components:
CDOSYS
JMail
ASPMail
ASPEmail

Q. Can i be able to use an MS Access database instead of mysql or php on windows hosting packages?

Ans :- Microsoft Access (MS Access) database as well as Microsoft SQL (MSSQL) databases are supported on all our windows hosting packages. You can add unlimited databases under any of our windows hosting packages. The only limitations enforced would be the number of domains, webspace and bandwidth you have.

Q. How do you deal with frontpage extension problems?

Ans :- The latest Frontpage RPM package does conflict with the latest versions of cPanel, causing Frontpage extensions to stop working correctly. Frontpage uses an author.exe script, which occasionally overloads the server. Frontpage extensions will crash when the server automatically kills the author.exe process, to reduce the server load. We don’t have any problem with author.exe overloading on any of our servers as all of our new servers are Quad Core Xeons with 8 GB RAM and 8 MB cache. CPU cache is one of the most important factors in load management on our servers.

Q. Do you have any pre-installed server components for ASP available? I am particularly interested in an Upload component (i.e. SoftArtisans FileUp) as well as an Image manipulation component (i.e. AspImage)

Ans. ASPUpload is already installed on our windows servers but we will have to install ASPImage on the server on which your account gets activated. Not a problem we can do it.

Q. How do I check if Frontpage Extensions are installed on my website or not? What if the FrontPage extensions are not working?

Ans. We support all versions of FrontPage extensions and they are installed by default on all of our web servers. If you open your website in IE from your local computer then you should see a frontpage icon showing on top navigation of your browser. This would verify that frontpage extensions are installed for your account. You have frontpage icon in your control panel. You can uninstall frontpage extensions and reinstall from there. If you have some other problem then you can also try and cleanup old extensions.