With the appearance of the Cloud Storage and Cloud Servers, backing up your significant files online via Internet has become so much easy than ever. With the cloud storage service, users have the flexibility to access their data such as music, docs, files, videos and pictures from any corner of the world, along with the advantage of knowing that all of your data as well as software’s and programs are stored in a most secure place and is available 24×7 to you for access.
Looking towards the competition, it is getting harder to judge the best company in the cloud storage industry. However, in this article, we are going to see some aspects that will help you to figure out the best cloud storage provider in the UK.
We are going to highlight the most crucial points that will assist consumers to judge the quality of a cloud storage provider. The points such as the reliability, features, ease of use, etc… of the cloud storage company can help our blog readers on how to find the best company in cloud storage. Readers can utilize the following aspects or criteria to decide the best cloud storage provider in the industry.
Let’s have a look at the important aspects of an online cloud storage provider:
Value for Money
Usually, people opt for a low cost company service to get the best, however, it is not the case always. Choosing a cloud storage provider that is affordable doesn’t mean that the consumer will get the best value for their money. The value should be a combination of almost all the things that makes up the cloud storage provider and then, see how much they charge.
This means that a consumer might consider a cloud storage company that charges high costs for the service- if great features, storage space and reliability are assured. Weighed against these factors, the price is worth it.
Uptime and Reliability
As a standard uptime, it is always expected from cloud storage providers that at least a 99.9% uptime is offered to the customer; however some company’s uptime may trip down because of unexpected conditions. It’s the company’s responsibility to make the customer aware so that they can make a wise decision on choosing their cloud storage provider.
24×7 Customer Service
To ensure that the customer service is good, it is necessary to conduct a test of Live Phone and Live Chat. A customer should contact the storage provider via the phone numbers or Live Chat software provided on their site and check the time that it takes to receive a response from the departments. By running this test, you will get to know their speed and how helpful and efficient is the company.
There’s a very close relation in between customer service and technical support. Technical support is one of the most important aspects that is necessary for any business or service. Surely, it is necessary to have a friendly and helpful technical support executive to assist you and another one to solve your issues in minimum time. This can help you in judging the technical proficiency of the technical support staff of the cloud storage company.
In this aspect, the main focus should be on the quantity, quality and usefulness of features to the customer. There are many such cloud storage providers, who tend to offer a good amount of features however, most of them are useless to the customers. When deciding a cloud provider, one should always ensure that the features offered by the company are profitable.
Storage space is also among the significant factors that is are counted in as Value for Money. Always ensure that, the storage space offered by the cloud storage provider is worth the price you pay.
Usability – Ease of Use
When reviewing a cloud storage provider, it is necessary to know how easy that service is to use. Make sure the company offers a “demo account” to the interface of the service. The interface should not only be easy to use for technically proficient users but also for general users.
These are the important aspects to consider that will help you in choosing the best cloud storage service provider.