Electronic Commerce | E-Commerce or Ecommerce | Part 3

Electronic Commerce | E-Commerce or Ecommerce | Part 3

Business-to-Consumer (B2C)

B2C relates to the acronym for the Business-to-Consumer (B2C can also be referred to as Consumer Business). B2C relates to the process to create commercial enterprises to connect with the the consumer or end user. A good illustration of a B2C transaction might be purchasing a set of footwear in a shoe store around the neighborhood by any person. Nevertheless, most of the transactions essential for that set of footwear is obtainable for purchase in the shop- buying the skin, sole, laces, etc., and also the sale of footwear via vendor to retailer, tend to be a part of what is known as B2B or Business-to-Business.

Regardless of the comprehensive perception of the term B2C, in practice, generally represents digital platforms utilized in electronic commerce to communications between companies (sellers) and individuals (buyers). Consequently, probably the most commonly used term can be the B2C E-Commerce.

Business to consumer (B2C)

B2C is a short-term for Business to Consumer and is particularly called Business to Customer; and it is the identify given to just about all technical architectures as well as software permitting for connecting businesses with their particular customers (consumers).

Obstacles of Business to Consumer

This can be a online trading to individuals, whether advertising and marketing, presentation catalog to the site visitors, online ordering process, conducting the secure electronic payment, distribution of the product or even the services. The sellers of information have responsibilities towards the customer. Therefore the actual features of the product or service should be distinctly marked so they will not deceive the customer, the purchase price should be mentioned clearly as well as unambiguously, the basic issues of transaction must be accessible as well as printable, the conduct of the order should be suggested along with a report about the order has to be provided ahead of its authorization by the customer.

When the order is created, the professional should acknowledge sales receipt of the order in electronic format, in other words through e-mail, confirming as well as summarizing the merchandise purchased and also the total price. The provider must supply you with the sales receipt. An order should be shipped inside 31 days of the order for example, and the customer after that has a withdrawal period of 7 days.

The e-commerce websites need to maintain a great level of security particularly when the consumer pays for over the internet purchases. However the issue of phishing is among the most effective tactics in order to fool the caution of the consumer, through duplicating a well known website as well as making the customer think that order is placed on the official website of the merchant.

Classification criteria

Businesses establish their business to consumer (B2C) primarily based on a number of criteria: kind of product, level of completion of merchandise, method of transaction, and so on. These types of requirements have a direct effect on the business investment.

1. Type of Product

Needs to be distinguished whether it be a product or a service, a durable or ephemeral.

2. Level of completion of the merchandise

Rate depending on the possibility which is offered or not to the consumer in order to modify their purchase.

3. Type of business transaction

It will serve to differentiate the bilateral relationship (involving the customer and the vendor) of the multilateral relationship (between a vendor and multiple potential customers).

Site selection of e-commerce by consumers are usually in reference to the particular manufacturer, price tag, recommendations, as well as the product’s advertising and marketing carried out.

Business models for e-commerce sites

They could be categorized into three categories:

1. The web portal

This is some sort of site offering general information topics (for example weather, stocks, etc.) as well as services (for example classifieds, women’s sites, real estate website) for example, Yahoo. It draws together various sellers to their general web traffic.

A few may concentrate on a particular area, for example 01net is the portal for new technologies. These types of portals could be personalized in accordance to the profile of Internet visitors (weather it is regional, uses interests, and so on.).

2. Community sites

The community websites are used to host specific websites and also to provide services which produce targeted visitors and therefore can sell advertising space on them. Examples: Geocities and Tripod.

3. The e-commerce sites

These specific websites offer distinct sales activities and carry a limited line of advertising

Consumer to Consumer (C2C)

C2C (Consumer to Consumer) is really a reference to electronic commerce (eCommerce) which evolves in between individual users of the Internet where the trade of goods or services may not involve suppliers as well as consumers but conclude with the final customer. This kind of transaction involving the consumer transaction will be linked directly with the help (or perhaps mediation) of any specific business. An excellent illustration of this kind of transaction is the online auctions site, for instance, eBay. The online auction functions as follows: The individual places his or her product for sale with a minimum value and other members make higher offers or bids for that product. The member who successfully bids, who gives the highest bid within a specified period, causes the seller of the advertised product to sell the advertised product to the successful bidder.

The website which aids this transaction usually generates a commission over every auction or asks for a a flat fee for the transaction. Keeping in mind that such auction sites are simply intermediaries and therefore are not really associated with the product’s quality or that it does not influence the value of the products.

Study: From Wikipedia, the free encyclopedia. The text is available under the Creative Commons.