This has been an ongoing issue with Tiscali BB users, Orange BB users and people who have BB and have Speedtouch modems and the new drivers.
The reason that the error appears is because the new drivers that you get are meant for Windows Vista and not Windows Xp or the other older Windows Operating Systems.
So to get that error resolved, try this, it will work for sure but do it carefully as you have to make changes in Windows Registry. Try it at your own risk and just follow the steps that are given here.
*Click on “Start up” tab:
*In the start up processes look for ” dragdiag.exe “,Please see to it that you find “C:\program files\thomson” next to it.
*Uncheck that option.
*Click ‘apply’ and ‘ok’
Please let me know if that works as it has worked for all the people that I have tried it with.
**( not sure if it works for Win 98)