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osTicket

osTicket

A widely used open source support ticket system, osTicket is plain & simple & a lightweight feature packed support ticket tool written mainly using PHP scripting language. It is an absolute altrenative to any higher-cost and more complex customer support systems.

It has an ability to integrate all tickets generated via email of a web form with a simple web interface. osTicket is easy to manage & can organise all support requests.

Site: http://www.osticket.com/

Forum: http://www.osticket.com/forums/

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2 Comments

  1. Bob

    Btw Osticket has less features than another free help desk cerebrus, I would recommend to go with cerebrus instead.

  2. web hosting store

    osTicket does save a bit of money, indeed.

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