Customer Experience

Sustainability and CX – Online Success in 2021

Sustainability and CX – Online Success in 2021

The online market has radically transformed and businesses need to move with the times if they are going to stay relevant and competitive. In this post, we’ll look at the impact of sustainability and customer experience and explain what you need to do to stay ahead of the game. The sustainable business Consumers worldwide are …

Why CX Is Vital for Websites and How to Improve it

Why CX Is Vital for Websites and How to Improve it

According to a recent survey from SuperOffice, customer experience (CX) is the biggest priority of businesses over the next five years, more important than finding better products or selling them at the right price. Why? Because customers are flocking to brands that provide them with better CX and 86% of consumers said they would pay …