Steps1 To access the Mail Menu, click on the icon above the word Mail on the main screen of your cPanel interface.
2 Click on Trace an E-mail Address.
3 Enter the email address you wish to trace in the blank field and click Show Route.
4 If successful, an image will appear showing the mail servers involved in the email’s path to your mail server.
Important ::: This feature should only be used for email addresses that are not located on your mail server. If you use it for a local email address, no useful information will appear.
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