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  • Email notifications not received

    I am not receiving email notifications of replies to my posts. I have checked User Settings which is correct (replies are ticked and email address is correct) and the emails are not being sent to junk. I get forum Messages about replies but not emails. Is there a fault?

  • #2
    Hello Steve,

    Email notifications are sent when one is subscribed to any forum thread. I'll get this checked with one of our developers to find out if this is a one of issue or any setting which needs to be amended forum wide.
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    • #3
      Thanks, just seen your reply because I logged in but didn't receive an email.

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      • #4
        Thanks Steve for bringing this up. We did a test and found that email notifications had temporarily stopped. Our team has sorted this out and the notifications should work now. Request you to confirm whether you received any notification for this response.
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        • #5
          Just seen your reply because, unfortunately, I still haven't received an email notification.

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