Payment

[dhodgson87]

Hi

I currently have an outstanding invoice which I am unable to make payment on until Friday. I tried to raise a support ticket to ask for an extension until then but I am unable to raise a ticket.

Please advise.

Cheers
Duncan

[Rock]

Re: Payment

Hi

I currently have an outstanding invoice which I am unable to make payment on until Friday. I tried to raise a support ticket to ask for an extension until then but I am unable to raise a ticket.

Please advise.

Cheers
Duncan

Hi Duncan,

I've asked our Billing Dept to check this for you & provide you with an extension until Friday.

Meanwhile, could you please share the exact error you're receiving when posting a ticket?

[Karen P]

Re: Payment

Dear Duncan,

We have updated your billing so you can pay the Invoice by Friday, 13 June 2014. Until then please be rest assured you will not face any interruption to the services provided.

[Rock]

Re: Payment

Dear Duncan,

Further to my last response, we've reactivated your VM & it's accessible now. Please let us know if you require any further assistance from our side.