Hi all,
Yesterday I had two chat sessions with "Sarah" and "Solomon S" in the first level of support where I had two problems that I know nothing about the technical detail of each. They did not only solve the problem, but they guided me step by step through the tools that help in solving the problem for more than 30 minutes in both sessions. I am really impressed of how do you care to your clients. Thank you "Sarah", thank you and "Solomon".
Hany Sobhy
Yesterday I had two chat sessions with "Sarah" and "Solomon S" in the first level of support where I had two problems that I know nothing about the technical detail of each. They did not only solve the problem, but they guided me step by step through the tools that help in solving the problem for more than 30 minutes in both sessions. I am really impressed of how do you care to your clients. Thank you "Sarah", thank you and "Solomon".
Hany Sobhy
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