I am Impressed

[hsobhy]

Hi all,

Yesterday I had two chat sessions with "Sarah" and "Solomon S" in the first level of support where I had two problems that I know nothing about the technical detail of each. They did not only solve the problem, but they guided me step by step through the tools that help in solving the problem for more than 30 minutes in both sessions. I am really impressed of how do you care to your clients. Thank you "Sarah", thank you and "Solomon".

Hany Sobhy

[Ben Stones]

Hi Hany,

We appreciate that you've taken the time to post about the assistance you received from Sarah and Solomon. You're most welcome .

Best regards,
Ben Stones

[hsobhy]

Hi Ben

Hi,
Thank you for passing,
Actually when we take time to negatively evaluate the work, we do that for the favor of all. Most of the time, the service is more than perfect where we should appreciate that the staff is doing all they can to help us run our business easily .

Hany Sobhy

[DPS Computing]

Well done Sarah and Solomon .