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  • triton1
    started a topic Enlight billing

    Enlight billing

    just a suggestion, instead of emailing us our enlight balance, how about you send a paid invoice so we can follow what we are using and what we are paying much more easier

  • Ben Stones
    replied
    Originally posted by triton1 View Post
    Thank You Ben
    No problem .

    Leave a comment:


  • triton1
    replied
    Thank You Ben

    Leave a comment:


  • Ben Stones
    replied
    Originally posted by triton1 View Post
    one other question do you deduct payment every week every 2 weeks or every month
    eNlight credit is deducted every five minutes Joe, based on usage .

    Leave a comment:


  • triton1
    replied
    one other question do you deduct payment every week every 2 weeks or every month

    Leave a comment:


  • triton1
    replied
    awesome

    Leave a comment:


  • eUK-Rishi
    replied
    Hi Joe,

    Thanks for letting us know about it.
    I'll try to get it done so that you get a monthly summary of expenditure on per VM and per Addon.

    We are already working on something similar to a Ledger which will make this monthly summary available as a PDF through client area for past 12 months.

    - Rishi

    Leave a comment:


  • Ben Stones
    replied
    Hi Joe,

    I'll forward this suggestion onto Rishi .

    Kind regards,
    Ben Stones.

    Leave a comment:


  • triton1
    replied
    Yes that's correct Ben, right now all they send is our balance and nothing on the add ons ie cpanel it might be a better idea then the present system, then I might be better to understand that big drop in my balance that time, cuz that one still dos not add up.

    Leave a comment:


  • Ben Stones
    replied
    Hi Joe,

    If I understand your suggestion correctly, you're suggesting for us to send a monthly e-mail notifying customers about how much has been deducted from a user's credit over a month period from their eNlight Cloud VM's usage? While this wouldn't necessarily be an invoice, it could act as a notification. Is this what you're suggesting?

    Best regards,
    Ben Stones.

    Leave a comment:

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