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Server Remote Reboot..........

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  • Server Remote Reboot..........

    Hi Eukhost team

    I was recently working with a clients server who has his servers with Wiredtree in the US, I noticed a little feature they have which i thought would be a great addition to Eukhosts platform and i for one would welcome it.

    They basically have the ability to click a link in their WiredTree account ( not WHM or cpanel ) which requests a remote reboot of the server of your choice.

    Now i know this can be done via SSH and through WHM but sometimes if a server load is high WHM cant be accessed easily and SSH may not be possible at the time, this results in us having to go to live support or submit a ticket just to ask them to reboot or restart Apache etc

    It would be great for example if i was working remotely from and didnt have access to SSH that i could simply login to Eukhost.com and click the link to remote reboot.

    On Wiredtree the request takes less than 2 mins to reboot and get everything back online even with high load so it wouldnt only save you guys time answering support requests but would also get client servers back online quickly.

    Just a suggestion to make Eukhost better
    Web Services with one thing in mind...old fashioned customer service. Feel free to get in touch.
    - - -

  • #2
    Re: Server Remote Reboot..........

    Hi Mate !

    We had got this feature activated for some time previously, but for some reason it was disabled. I will talk to everyone in our tomorrow's meeting and get this feature activated once again.

    for reminding us about this feature, we will get it activated asap.
    eUKhost - eNlight Cloud Hosting || eUKhost Knowledgebase
    Toll Free : 0808 262 0255 || Skype : mark_ducadi

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    • #3
      Re: Server Remote Reboot..........

      Great , Please update this thread if it gets activated and i will come take a look
      Web Services with one thing in mind...old fashioned customer service. Feel free to get in touch.
      - - -

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      • #4
        Re: Server Remote Reboot..........

        fyi : Our Developers have started the integration process for this feature. they are testing on the development server right now, once the test results are checked by the Testing team, we will go ahead and integrate this in the production environment.
        eUKhost - eNlight Cloud Hosting || eUKhost Knowledgebase
        Toll Free : 0808 262 0255 || Skype : mark_ducadi

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