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notification of servers going down.

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  • #16
    Service problems

    I must admit that services aren't what they were.
    Notification would be good, but then your servers might be down as well, and so would my email address.
    Oh wait you guys made me change my email address on your records as I wasn't getting the emails from you to the email box on your servers.

    Mmmmph.

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    • #17
      We had no planned maintenance for our servers in last couple of months. All that we do on the servers is done without taking the servers down.

      Incase of downtime our support team gets busy with solving the problem so we prefer to put a single post in the forum listing the email addresses of respective customers from billing system and then sending then running the batch is tedious job. Its better to bring the service up in that time as uptime is more important than the description of downtime.

      anyways we dont have downtime issues everyday so you can forgive us couple of times in a year

      Regards,
      Mark.
      eUKhost - eNlight Cloud Hosting || eUKhost Knowledgebase
      Toll Free : 0808 262 0255 || Skype : mark_ducadi

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