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  • Cristiano
    replied
    Originally posted by triton1 View Post
    Thank you Very much, now it looks like a WHM lol
    You are welcome ! Yes, it does..

    Leave a comment:


  • triton1
    replied
    Thank you Very much, now it looks like a WHM lol

    Leave a comment:


  • Cristiano
    replied
    Originally posted by triton1 View Post
    just one more question, the WHM supplied with the account really sucks I can't do anything on it and i have no cpanel for the other site
    Hi there.. Required privileges assigned to your reseller account. Give it a try now

    Leave a comment:


  • triton1
    replied
    just one more question, the WHM supplied with the account really sucks I can't do anything on it and i have no cpanel for the other site

    Leave a comment:


  • triton1
    replied
    Thank you Sir

    Leave a comment:


  • Kieran
    replied
    Hi.

    You are welcome

    The accounts are migrated to reseller server and your ticket (BKA-155-86531) has been replied with detailed information.

    Leave a comment:


  • triton1
    replied
    I thought it was the l vps-02 i ordered that's the one I really wanted
    Thank you

    Leave a comment:


  • Kieran
    replied
    Hi.

    I have gone through your ticket BKA-155-86531 and found that there was
    confusion due to your migration request. You asked to migrate accounts from the cloud server to vps server but we didn't find any active VPS
    under the same hosting account.

    Our tech had replied your ticket with available information and asked your confirmation as the account is already present on the destination server. This confirmation process caused the delay in account migration.

    Now the migration process has been started. You will get an update in the same ticket once this is done.

    Leave a comment:


  • triton1
    replied
    usually you guys are on the ball but somebody dropped it this time Ticket ID: BKA-155-86531

    Leave a comment:


  • triton1
    replied
    i checked the reply and i asked how many times do i have to confirm the migration, and confirm to do what has to be done to to get both sites back up

    Leave a comment:


  • Keyon_S
    replied
    Hello,

    Please check the reply to the ticket BKA-155-86531.

    Leave a comment:


  • Cristiano
    replied
    Originally posted by triton1 View Post
    how can it take over 5 hours to migrate 2 sites from the same server with ukhost to another ukhost server

    and each time they reply to a ticket it's someone new
    Provide me the ticket ID & I shall have a look.

    Leave a comment:


  • James
    replied
    Could you please provide the ticket id for reference ?

    Leave a comment:


  • triton1
    started a topic over 5 hours and waiting

    over 5 hours and waiting

    how can it take over 5 hours to migrate 2 sites from the same server with ukhost to another ukhost server

    and each time they reply to a ticket it's someone new
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