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Drupal troubles: Modules and "Allowed memory size"

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  • Drupal troubles: Modules and "Allowed memory size"

    Hi, I've installed Drupal using softaculous (installing "manually" didn't go well), but am running into 2 problems that prevent me from getting the site gonig at all

    1) I installed several modules, including Views, "Backup and Migrate", and Superfish. They seem to install but then when I click on "configure" for Superfish or Backup (from the Admin/Modules page) Drupal takes me to the "Structure" admin page, and there is no way to configure Superfish, or create a View, or do a backup.

    I looked at the DB and there were no entries for superfish in the menu-links or menu-router tables. There were on the other hand tables for the Backup & Migrate module. This suggests to me that installation failed at different times

    2) it occurred to me that I didn't need the "Backup and Migrate" on my cPanel installantaion of Drupal, but could use the SQL created by this module on my test server, and upload via PHPMYSQL. Alas after doing this, the site wouldn't work at all, and routinely gives me this error:

    Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 30720 bytes) in .../sites/all/modules/views/modules/comment.views.inc on line 62

    (also "views/includes/plugins.inc on line 436")

    Interestingly - very similar errors came up whilst trying to install the modules in the first place. The error was sometimes
    in other files:

    Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate
    5 bytes) in ...../sites/all/modules/
    backup_migrate/includes/destinations.email.inc on line 84


    Has anyone else encountered similar problems - or have an idea what's going on? These are PHP errors - but how do I change this? I don't have access to PHP.ini (do I?)

    Many thanks
    Henry

  • #2
    Re: Drupal troubles: Modules and "Allowed memory size"

    Dear Henry,

    I have forwarded this to a Linux tech to look into. Can you kindly confirm the domain name in question is the commissioningnhs domain? Can you provide me with a ticket number if you have opened any, I can get a Linux tech to respond to this quickly via the ticket system.

    Thanks,
    Ray

    Comment


    • #3
      Re: Drupal troubles: Modules and "Allowed memory size"

      Originally posted by Hzle View Post
      Hi, I've installed Drupal using softaculous (installing "manually" didn't go well), but am running into 2 problems that prevent me from getting the site gonig at all

      1) I installed several modules, including Views, "Backup and Migrate", and Superfish. They seem to install but then when I click on "configure" for Superfish or Backup (from the Admin/Modules page) Drupal takes me to the "Structure" admin page, and there is no way to configure Superfish, or create a View, or do a backup.

      I looked at the DB and there were no entries for superfish in the menu-links or menu-router tables. There were on the other hand tables for the Backup & Migrate module. This suggests to me that installation failed at different times

      2) it occurred to me that I didn't need the "Backup and Migrate" on my cPanel installantaion of Drupal, but could use the SQL created by this module on my test server, and upload via PHPMYSQL. Alas after doing this, the site wouldn't work at all, and routinely gives me this error:

      Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 30720 bytes) in .../sites/all/modules/views/modules/comment.views.inc on line 62

      (also "views/includes/plugins.inc on line 436")

      Interestingly - very similar errors came up whilst trying to install the modules in the first place. The error was sometimes
      in other files:

      Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate
      5 bytes) in ...../sites/all/modules/
      backup_migrate/includes/destinations.email.inc on line 84


      Has anyone else encountered similar problems - or have an idea what's going on? These are PHP errors - but how do I change this? I don't have access to PHP.ini (do I?)

      Many thanks
      Henry
      I have checked the logs for your account and found that the problem was with the PHP memory_limit variable setting, I have now increased the memory_limit for your account.

      Please try to install Drupal now and if the issue still persists then I suggest you to please initiate a live chat session or place a support ticket.
      Reeve.Slater
      System Administrator

      Comment


      • #4
        Re: Drupal troubles: Modules and "Allowed memory size"

        Ray/Reeve

        Thanks very much both - yes it is the commissioningnhs domain. I tried to install Drupal again, but am still getting exactly the same error. It is still saying "Allowed memory size of 33554432 exhausted"

        I've read some posts on Drupal forums saying that php_value memory_limit needs to be set quite high. here is one thread:
        ttp://drupal.org/node/76156

        I'll send a ticket about this
        Thanks for your help guys,
        Henry

        Comment

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