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  • connection to storage provider failed

    While login to roundcube on cPanel server you may see below error:

    connection to storage provider failed


    Now to resolve the issue just performe the below steps:
    1] Login to your server via SSH and fire below command:

    /scripts/upcp --force


    2] Once the update completes just restart the exim service

    service exim restart OR /etc/init.d/exim restart


    Now re-login to the round cube voila!! the error gone!!

  • #2
    Re: connection to storage provider failed

    Hi vincent,

    You can also use the below command for the solution.
    ==============
    /scripts/courierup --force
    ==============
    Aarav 92
    Red Hat Certified Security Specialist.

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