Hello,
I've been with one of the top web hosting providers for the past ten years, but their quality has decreased so much in the last six months that I no longer trust them. The customer service line is unfit for service, and I spent two and a half hours on the phone with them last night attempting to get them to fix a damaged SSL certificate. They couldn't do it. It was obvious to me that the Tech support person was as inexperienced with website technology as I was. As a result of this and previous bad experiences with them, I'd like to switch to a different host.
I've been looking into this for the past 24 hours. All of the comparison / review sites keep recommending the same companies, but when I look at their organic evaluations on Trustpilot, they have bad reputations.
So I hope it's okay if I ask you for another recommendation.
I've been with one of the top web hosting providers for the past ten years, but their quality has decreased so much in the last six months that I no longer trust them. The customer service line is unfit for service, and I spent two and a half hours on the phone with them last night attempting to get them to fix a damaged SSL certificate. They couldn't do it. It was obvious to me that the Tech support person was as inexperienced with website technology as I was. As a result of this and previous bad experiences with them, I'd like to switch to a different host.
I've been looking into this for the past 24 hours. All of the comparison / review sites keep recommending the same companies, but when I look at their organic evaluations on Trustpilot, they have bad reputations.
So I hope it's okay if I ask you for another recommendation.
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