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  • Server IP blocked

    One of my customers had their email account hackked and the details used by a botnet to send loads of spam through the server. I managed to stop it all and am now cleaning up afterwards

    I've cleared the ip from the spam blacklists (baracuda etc) but am stuck with Yahoo - anyone know how to get de-listed by them.

    Couple of ideas - can i switch IP address?
    I have 2 vps can a temporarily route the email from one through the other to get round the yahoo problem?

    Any other ideas

    Regards
    David
    David Allen - www.serina.co.uk

  • #2
    Re: Server IP blocked

    Originally posted by DavidAllen View Post
    One of my customers had their email account hackked and the details used by a botnet to send loads of spam through the server. I managed to stop it all and am now cleaning up afterwards

    I've cleared the ip from the spam blacklists (baracuda etc) but am stuck with Yahoo - anyone know how to get de-listed by them.

    Couple of ideas - can i switch IP address?
    I have 2 vps can a temporarily route the email from one through the other to get round the yahoo problem?

    Any other ideas

    Regards
    David
    Hi David,

    Please contact our support staff to get your VM's IP delisted from Yahoo (or PM me with the exact IP address that's blocked).

    Also, we can assist you with 'Changing the Sending IP for Outbound Email in Exim' such that it won't be necessary to route emails from other servers.
    Rock _a.k.a._ Jack Daniel

    Follow eUKhost on Twitter || Join eUKhost Community on Facebook

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    • #3
      Re: Server IP blocked

      Thanks Jack
      I've pm'd you the IP
      Regards
      David
      David Allen - www.serina.co.uk

      Comment


      • #4
        Re: Server IP blocked

        Originally posted by DavidAllen View Post
        Thanks Jack
        I've pm'd you the IP
        Regards
        David
        Dear David,

        I've replied to your PM..
        Rock _a.k.a._ Jack Daniel

        Follow eUKhost on Twitter || Join eUKhost Community on Facebook

        Comment


        • #5
          Re: Server IP blocked

          All now resolved - many thanks to you and the team.
          Regards
          David
          David Allen - www.serina.co.uk

          Comment


          • #6
            Re: Server IP blocked

            Originally posted by DavidAllen View Post
            All now resolved - many thanks to you and the team.
            Regards
            David
            You're welcome David! Have a good one..
            Rock _a.k.a._ Jack Daniel

            Follow eUKhost on Twitter || Join eUKhost Community on Facebook

            Comment

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