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DNP is not calculating the disk space

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  • DNP is not calculating the disk space

    Hello,

    I have installed website panel on server but since few days I found that the website panel is failing to calculate the disk space as well as database space and mails, etc.

    May any one know what is the issue?

    Thanks..

  • #2
    Re: DNP is not calculating the disk space

    Hi Robinson,

    Have you checked the server logs for any errors, If so, can you provide the details ?
    "It Takes 20 Years To Build A Reputation And Five Minutes To Ruin It. If You Think About That, You'll Do Things Differently. "

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    • #3
      Re: DNP is not calculating the disk space

      Hello ,

      Yes. Below is the log.

      =============================================
      System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> Could not load file or assembly 'WebsitePanel.Providers.Base, Version=2.0.0.274, Culture=neutral, PublicKeyToken=da8782a6fc4d0081' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
      at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
      at System.Web.Services.Protocols.SoapHttpClientProtoc ol.Invoke(String methodName, Object[] parameters)
      at WebsitePanel.Providers.ServiceProvider.GetServiceI temsDiskSpace(SoapServiceProviderItem[] items)
      at WebsitePanel.EnterpriseServer.CalculatePackagesDis kspaceTask.CalculateItems(Int32 serviceId, List`1 items)

      ================================================== =

      Please suggest.

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      • #4
        Re: DNP is not calculating the disk space

        Hello,

        After going through an error report you have provided, It seems that the Websitepanel cannot find the specified version of WebsitePanel.Providers.Base.dll.

        If you have upgraded the Website panel version then you will need to check if all the three components are upgraded properly. You can also navigate to the "WebsitePanel\Server\bin" folder and check the version of "WebsitePanel.Providers.Base.dll" file. It should be WebsitePanel.Providers.Base.dll Version=2.0.0.274, if not then you need to download it from website panel and replace old dll with new one.

        Thanks & Regards,

        Sarah

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