As of now there is no such setting in Plesk control panel to limit the no. of sessions for Administrator login. But you can configure session ideal time through Plesk.
Session idle time: The allowable idle time for a user session. If a user session remain idle for a length of time exceeding that specified as the session idle time, Plesk terminates the current session.
The issue has happened because the setting "Allow multiple sessions for administrator's account" is disabled. Seems, you might have disabled this option in the Plesk control panel.
To resolve this issue, you need to delete the session from the Plesk datatabase ( PSA) :
- RDP to the server
- Open command prompt.
- Navigate to the drive where Plesk is installed.
- Type : cd %plesk_bin% and press enter.
- Type: dbclient --direct-sql --sql="delete from sessions where login like 'admin'" and press enter.
And you will be able to access the Plesk control panel again. Remember to enable the "Allow multiple sessions for administrator's account" setting, you can follow the below steps to do so :
Go to Plesk Panel -> My Profile -> Profile & Preferences -> check the box "Allow multiple sessions for administrator's account".
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