Announcement

Collapse
No announcement yet.

Unable to create email account "Error: Unable to update the mail account properties:mailmng failed"

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Unable to create email account "Error: Unable to update the mail account properties:mailmng failed"

    Hello,

    If you are getting the following error while creating the email account through the Plesk control panel:

    Error: Unable to update the mail account properties:mailmng failed: Can't open domain.
    Domain: DOMAIN.com [DOMAIN.com].
    Reason:
    Failed to get the domain information.
    (Error code 1)
    Search for related Knowledge Base articles
    Execute the following command through the command prompt to resolve the issue:

    "%plesk_bin%\mchk.exe" --all --fix=all
    Regards,
    Euk:Mary
Working...
X