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Unable to create subdomain through the Plesk control panel

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  • Unable to create subdomain through the Plesk control panel

    Hello,

    If you are getting the following error while creating the subdomain through the Plesk control panel then please refer to the following points to resolve the issue:

    Error: skelmng failed: Access is denied. (Error code 5) at retrieves attributes for file or directory C:\Inetpub\vhosts\demo.com\test.demo.com
    (Error code 1)
    Click image for larger version

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    Login to the windows server and open the command prompt:
    Execute the following commands:

    "%plesk_cli%\repair.exe" --repair-webspace-system-users -webspace-name demo.com
    "%plesk_cli%\repair.exe" --repair-webspace-security -webspace-name demo.com
    Replace demo.com with your domain name.

    Hope this will help you to resolve the issue !

    Regards,
    EUK-Mary
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