Websites Not Loading or very slow

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    Websites Not Loading or very slow

    Hi all

    Is anybody else experiencing problems with sites not loading on the ukdnp server ? This has been an intermittent problem for the last 5 days now.

    Now all I'm getting is 'Lost Connection' Or 'service interrupted'

    I've raised a ticket but not had a reply yet.

    Anyone else have this problem ?

    Cheers

    #2
    Unfortunately I'm not on a Windows server so I can't comment.

    But the support staff do check the forums quite regularly so I'm sure someone will look into this for you soon.

    When do you submit the ticket and what is the ticket number? .
    David Smith
    Managing Director
    DPS Computing Limited

    - Massive update! (September 2011) - It's now not neglected!!
    - New Site (10/2009)

    Comment


      #3
      Hi,

      I've forwarded this to Jack, one of our technicians. He is looking into this for you.

      Sorry for the inconvenience caused due to this issue.

      Regards,
      Ben.

      Comment


        #4
        Thanks for your reply. I only sent the ticket an hour ago. The support staff are normally pretty good at responding. My problem is that this keeps happening. It gets working again then the next day the same problem. I came on here in the hope that I can get more of an understanding of why this keeps happening and whether I need to take action to move things to something more reliable. As it stands the uptime and availability of my sites is really poor. The support staff are always attentive and do respond eventually. I'm just after a more permanent reliable fix and explanation.

        The ticket number is CPZ-366-98813

        Cheers

        Comment


          #5
          Hello ,

          We are working on your ticket and we will get back to you as soon as possible.


          Regards,
          Gareth M.
          Asst.System Administrator
          eukhost.com

          Comment


            #6
            Hi!

            I'm running Windows Updates on the web server & will reboot it in order to fix this permanently. The web services will be restarted a couple of times during the updates take place..
            Rock _a.k.a._ Jack Daniel

            Follow eUKhost on Twitter || Join eUKhost Community on Facebook

            Comment


              #7
              The web server has been updated & rebooted too. Please let know if you notice any more anomalies.
              Rock _a.k.a._ Jack Daniel

              Follow eUKhost on Twitter || Join eUKhost Community on Facebook

              Comment


                #8
                Hope that your server problems have been fixed now .
                David Smith
                Managing Director
                DPS Computing Limited

                - Massive update! (September 2011) - It's now not neglected!!
                - New Site (10/2009)

                Comment


                  #9
                  Thanks guys

                  Thanks all for looking at this. It appears that the sites are working now and loading at normal speed. Hopefully this availability will be sustained, will continue to monitor.

                  Thank you all again for your prompt and professional response.

                  Kind Regards

                  Comment


                    #10
                    Originally posted by ecopow View Post
                    Thanks all for looking at this. It appears that the sites are working now and loading at normal speed. Hopefully this availability will be sustained, will continue to monitor.

                    Thank you all again for your prompt and professional response.

                    Kind Regards
                    You're welcome..
                    Rock _a.k.a._ Jack Daniel

                    Follow eUKhost on Twitter || Join eUKhost Community on Facebook

                    Comment


                      #11
                      Originally posted by ecopow View Post
                      Thanks all for looking at this. It appears that the sites are working now and loading at normal speed. Hopefully this availability will be sustained, will continue to monitor.

                      Thank you all again for your prompt and professional response.

                      Kind Regards
                      Glad that you managed to get it all sorted .
                      David Smith
                      Managing Director
                      DPS Computing Limited

                      - Massive update! (September 2011) - It's now not neglected!!
                      - New Site (10/2009)

                      Comment


                        #12
                        Slow again

                        Hi all, same old problem, can somebody look at this please ?

                        The sites are running slow/unresponsive again.

                        Regards

                        Comment


                          #13
                          Originally posted by ecopow View Post
                          Hi all, same old problem, can somebody look at this please ?

                          The sites are running slow/unresponsive again.

                          Regards
                          Hi! Are you still noticing sluggishness when accessing your website/s at the moment?
                          Rock _a.k.a._ Jack Daniel

                          Follow eUKhost on Twitter || Join eUKhost Community on Facebook

                          Comment


                            #14
                            Originally posted by Rock View Post
                            Hi! Are you still noticing sluggishness when accessing your website/s at the moment?
                            Hi Rock

                            Seems to have sorted itself out. However this has been happening again over the last few days every so often (mainly Wordpress based ones) and normally for 1-3 hours.

                            Thanks for your prompt reply. Will continue to monitor.

                            Regards

                            Comment


                              #15
                              I;m getting this today. Today is like being on dial up. Over the weekend its been sluggish at times.

                              What is going on?

                              Comment

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