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500 - Internal server error - FRG-845-62283

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  • #16
    And I've replied. They look to be set up properly but aren't working

    More importantly I want to know why you didn't tell anyone about this when advising of the migration? - Ever wondered where your old car is?


    • #17
      Hello Alistair,

      Migration is a complex process and carried out with the help of plesk migration utility.
      Websites data and configuration was migrated to new server through migration utilities and some times
      custom setting will not work because of difference in the OS or the website configurations.

      Your sites are migrated to Windows 2008 platform so some websites need reconfiguration of custom setting and we do reconfigure
      such settings for the clients as soon as they update us regarding the issue.
      We always update clients to check their websites and contact us if they experience any issues after migration.

      Your issue has been resolved and updated on ticket.


      Technical Support Department


      • #18
        for the benefit of others who might want to check, webmail was also affected by this process and I've had to contact support to get that fixed...anything else that might be broken that you want to tell us about?? - Ever wondered where your old car is?