Since, I have noticed a live chat window on most of the sites offering services, I would like to know, what are the advantages of installing a live chat system on your server or website? Advantages for both, for website owners as well as for end users (ie. visitors or customers).
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Live Chat system is very useful in increasing your sales and branding your business or website.
In today's world people want their requirements and inquiries to be noticed instantly. Having a live chat system on your website makes it easy for your customers and increases the customer satisfaction which benefits you in recurring business.
The operational costs are decreased such as phone and fax, also, by getting single live chat system license you are able to run multiple sites and provide support to your customers at the same time. -
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Does these free live chat systems allows to run or provides Live support for multiple sites. Like the paid live chat systems license allows you provide support for multiple sites. For example: Live Person.Comment
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Any tool or application that enhances business communication is indeed helpful for users as well as an enterprise. Especially when a customer is in need of instant support, such utilities can prove to be really handy. IMO. Live Chat is one of the perfect tool for enhancing customer service.Comment
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There are several benefits of installing online Live Chat software on your website, for both customers as well as website owners.
It is very easy to integrate with your current website or websites, it also provides complete details of a customer on the chat window. It can support multiple language chat and offers hits logs and complete reports of the chats done. It can be installed on multiple platforms such as Linux / Windows / Mac etc... It improves the productivity and trust of your website by providing instant support to your customers.Comment
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A live chat system is the best feature of any hosting or any other website. Through this it becomes very easy and convenient for the customers to communicate their issues. A live chat is a must for keeping in touch with the customers 24*7.Comment
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anybody know of any live chat php scripts?Comment
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There are numerous scripts available. You might want to take a look at few of the best Live Chat PHP scripts: http:// best-php-scripts.com/live_chat_scripts.htmOriginally posted by webnewbie View PostComment
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Thats right upto a certain extent. IMO. any sort of medium that offers instant communication is usually helpful in a service industry. And what can be better than a Live Chat :wink:Originally posted by SushantComment
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With the help of live chat systems, customers are getting the level of customer service that they deserve, the benefits if live chat system are, Increased Customer Satisfaction, ncreased Sales and Improved Corporate Branding, Reduced Operational Costs, Live Chat Helps Optimize Your Website.
This is very important part for those who are running e-commerce store business sites.Comment
Rock
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