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  • Site is not accessible - but only to one user

    I host a wordpress website which has a few registered users who post to it. One of the users is unable to access the site whilst everyone else is fine and the site checks out fine.

    I asked him to do a tracert:

    Click image for larger version

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    He can access everything else on the web.

    Is there anything I/Eukhosts can do or is this down to BT only?

    Thanks.

  • #2
    Hi!

    Can you please PM me the local network's IP address (which you can get on wimi.com), we'll check if that's blocked on the server your account is hosted on.

    Kind regards,
    Jack Daniel
    Last edited by Rock; 29-06-2020, 13:03.
    Rock _a.k.a._ Jack Daniel

    Follow eUKhost on Twitter || Join eUKhost Community on Facebook

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    • #3
      Hi!

      Thanks for the PM. I've responded to it.

      Kind regards,
      Jack Daniel
      Rock _a.k.a._ Jack Daniel

      Follow eUKhost on Twitter || Join eUKhost Community on Facebook

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      • #4
        I've sent an update on that.

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