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WHMCS Letters

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  • WHMCS Letters

    Iíve started using a plugin with WHMCS to mail - in the post - printed invoices and letters to my clients. Itís been useful when an invoice email bounces. I was surprised as this has received positive feedback as Iíve managed to keep in touch despite them changing email address. Itís actually helped my retention rates. The WHMCS plugin is from a company called Docsaway.

    Iím now thinking of mailing customers using this module mid way through their contract to see how weíre doing. I figure emails are so easily deleted yet I still read letters when I get them.

    I just wondered what anyone else thought? Is anyone else using old fashioned letters still with hosting?