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Phpprobid hosting and error messages

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  • Phpprobid hosting and error messages

    hi guys i am new to this forum , recently i purchased phpprobid after going through number of forums and i felt they are good as said their software is very good . and after downloading i had problem in installing and when i submitted the ticket some one installed the software for me for which i have to thank him and i did after that i had no problem and when i added few categories and deleted some sub categories it was still working fine but al of a sudden this site stopped working and it gives me the error Oops! Google Chrome could not find and even i could not find the admin page (jaihotrade) this is my site
    now i dont know what to do i have submitted ticket and they reply every 24 hours i am confused and i am not a technical guy . but i liked the software . what should i do now

    anybody who knows what is the problem can you please help me guys ... thanks