Yes, you can order a Dedicated IP if you have eUK Shared Hosting or Reseller Hosting with us if absolutely necessary. While we provide 2 IPs with VPS Hosting and Dedicated Server Hosting; with shared hosting, you share the server IP. In most scenarios, this is sufficient; but if you are installing and using […]
Category: Sales FAQ
How do I pay for cPanel with eNlight Cloud Hosting?
cPanel can be paid for with eNlight Cloud Hosting by choosing it from the Addons section of the eNlight Control Panel. Simply select the small icon to the far-right that looks like a red trolley in order to see the catalogue of addons for you to choose for your eNlight Cloud Hosting virtual machine. How […]
Do you offer 24×7 technical support? What are the business hours of your support department?
Yes, we offer 24×7 technical support on every web hosting package, including our eUK Shared Web Hosting packages. Our offices operates 24 hours a day, 7 days a day week (including bank and national holidays, including Christmas day). What about technical support for Dedicated Hosting customers? Our senior administrators, alongside our Level I and […]
Do you offer Shared Web Hosting on a monthly payment cycle / term?
Yes we do – Pay Monthly Web Hosting, however it is much more cost-effective to pay on a yearly payment term, but we do offer monthly payment terms for our customers who prefer to pay a month-to-month basis.
Does your Reseller Hosting packages permit overselling?
To ensure all of our Reseller Hosting customers have a fast and reliable hosting service, we do not allow overselling on our Reseller Hosting packages. If you require overselling or if your requirements are outstretching what a shared hosting environment can offer, please consider our eUK VPS Hosting or eUK Cloud Hosting services. Our VPS […]
eNlight Cloud Hosting – What if I run out of eNlight Cloud Hosting credit?
When you signup to eNlight Cloud Hosting you wil be sent periodic e-mails regarding your eNlight balance every 7 days. If your credit reaches £0, your eNlight Cloud will be suspended if your eNlight Cloud credit reaches -£30 or if your balance remains at £0 or below for 5 days. At which point, your eNlight […]
eUKhost Cloud Hosting with 100% Uptime SLA
Virtual machines offer users a dedicated environment that is their own to use as they wish and a majority of cloud hosting services, such as eNlight by eUKhost, provide virtual machines within the context of a cloud hosting environment so that performance can be paired with reliability and affordable for the first time. With cloud […]
Secure eUK Shared Web Hosting with Quality 24×7 Support
Shared Hosting UK eUKhost is the UK’s premier shared web hosting provider, offering a number of low-cost web hosting plans that utilize both the Windows and Linux platforms so that there is a solution suitable for all users. Our cPanel Linux shared hosting plans are amongst some of the best in the UK, pairing a […]
eUK Web Hosting with Dedicated IP for SSL Certificates and VPN Hosting
eUKhost offers a wide range of web hosting service that will provide you with facilities to make use of dedicated IP addresses and the benefits that accompany these. A shared IP address is the standard option provided with all eUKhost shared web hosting plans, but the option to upgrade to a dedicated IP address for […]
Do you provide true 24×7 web hosting support?
Yes. We have level 1 and level 2 support staff and senior system administrators working around the clock. Many of our staff work alternate shifts with each month to provide our customers with 24×7 technical support, regardless of the service you buy from us. All of our services from eUKhost’s Shared Web Hosting, eUK Dedicated […]